DICK'S Sporting GoodsReviews of dickssportinggoods.com

On March 14th we went to Dick's @ Arrowhead Town Center for a pair of mens Sauchony shoes. Told the employee what size we need, 10 Wide. He told us we didn't need a wide in this brand. We insisted, since my husband was wearing the Sauchony 10 Wide shoes he needed to replace. The employee then said Dick's doesn't carry any wide shoes for Sauchony. We asked him to repeat what he just said & yes, he did say no wides in Sauchony. He then walked away and left us standing there. We walked the mall, found Famous Footwear. Multiple Sauchony mens wide. I am sorry to say we did not note the Dick's employee name, but he was very young, very pale, and very thin. Our treatment from this young man has led us to decide that we will not be doing business at Dick's anymore. Very disappointing.

went for a new driver and paid for a fitting the people where fine but they did not have the golf simulator working but had rigged up some antique looking golf ball launch monitor it look to be 20 + years old and i am hitting balls into a big blanket no screen and from what i could tell it was off on club head speed and ball distance when you go to a place like this you expect to be using modern equipment to do your fitting so you get the right club and shaft and not feel like you are getting the shaft i never will go back to ever buy a club as i have been at other simulators and on the golf course and hit my drives longer than that thing said and i am not a long ball hitter i am about 230 average drive some longer some shorter . get the good simulator up and working

Honestly, god awful experience. Went to buy a new golf club. Went to try it out. Didn’t have any demo so they were just going to tape the face of the club they had on the rack. No biggie, most places do that. However, they couldn’t even take the tape off the grip for me, so I couldn’t hold the club properly. Next, I tried out an older version just so I could feel what it was like and the golf balls they had to use were Daphnes Headcover brand golf balls. Like they’re a million dollar business and they can’t let people use quality golf balls??? To top it all off, despite having proven I knew what I was doing, I was told that to hit any more golf balls, I would have to pay a rental fee… JUST FOR TRYING OUT A CLUB. I suspect because I am a 17 year old and not an adult. They missed out on a 250 dollar purchase from me and who knows just how much more they miss out on with their terrible policies. Green Bay, WI location. Something needs to be done.

Dick’s sent me a used soccer ball for $165. It was a birthday gift for later, and I’m really glad that I opened the box immediately. The exchange process is a joke.

I order items online and was charged Two times two different prices for same order and I am having a hard time getting my money back not only are they over priced they are thieves

We recently had some issues with a few shoe orders, and I just wanted to come on here and leave a positive review, because Dick's customer service was not only very courteous and helpful, but the efforts they went to to make things right were above and beyond. With two kids in multiple travel sports, we are constant sporting goods shoppers and they definitely retained us as lifelong customers with their willingness to provide an exceptional customer experience!

I ordered a home gym. I also paid to have the item brought to me and set-up. After waiting 3 weeks and not hearing anything from the company that was suppose to deliver it, I had to go in and pick up the item and set it up myself. They did refund my money for the set-up. But what lousy service. I would never buy from them again.

Very dissatisfied!!! I had a dumbbell get delivered and left in the rain, when I called to get it replaced they couldn’t price match do too the dumbbells being out of stock! Sandra was not helpful at all, which is weird cause the other 3-4 people I talked to where in fact very nice and helpful. Do yourself a favor and look at the reviews, they just lost other customer, which is probably why there isn’t Dick’s Sporting Goods around me anymore!