DICK'S Sporting GoodsReviews of dickssportinggoods.com

Bought basketball hoop for 2700$ Was damaged . Took 2 weeks for them to pick up -and 8 weeks to get refund , after me calling them daily Never again will buy form them

I ordered these shoes for my daughter who is in the Army over a month ago and they still have not been delivered. I placed an order for the shoes they were in route but then I guess they decided to walk away. Literally!! So I contacted FedEx and they stated I had to contact D*ck’s for them to file a report. Which is crazy to me since I brought them. But anyway I contacted D*ck’s and they reshipped the shoes again. After waiting another two weeks for delivery this pair grew feet and has vanished. Reached out to FedEx again and they told me the same thing I had to reach out to D*ck’s. D*ck’s told me after the shoes leave from FedEx they go to USPS and then it could take up to 14 business days to be received. That is absolutely ridiculous. So first two weeks for USPS to get them then essentially another three weeks before they can be delivered. Meanwhile D*ck’s does not know where the hell the shoes are at this moment. My daughter is waiting to be deployed any minute and needed this particular shoe for her PT. This was my first experience with D*ck’s and more than likely the last. Would I recommend D*cks HELL TO THE NAW!!! I had to replace the I because the post was flagged.

I purchased a body board from Dicks August 2025 and after 3 uses the leash broke. I called Dicks for a replacement leash under warranty and was told NO, you used the board. Now one year later ( keep in mind that the board was not used from September to May because the ocean is too cold) and the board has come completely apart. I won't even bother to call Dicks because they are just going to tell me the same thing. So a warning, DO NOT BUY anything from Dicks because they have THE WORST CUSTOMER SERVICE IN AMERICA.

Today I went to Dicks in Mayslanding New Jersey to purchase a pair of Nike sneakers I went to use my disabled Veteran discount and was told we don’t take that here only on the Fourth of July and walked away even after I showed my discount code and Military ID. But me and my wife were there and the guy was nice and professional and applied my discount for a pair of New Balances through the ID me method. Today I was told we sell Nike but we are Dicks we don’t do that . They were Rude unprofessional and showed that they could care less!! The shoe department and the cashier. I felt disrespected and bad for all Veterans that shop there.

I would give it 0 if I could. Sadly they do not have any discounts for loyal customers. I reached out and they wanted me to spend at least $100 to receive any discount. There should be more coupons for loyal customers.

Stereotyping people based on their appearances and overpricing knowing all of us are rich when we're not, their employees turn around and give us managers or other employees that are more snarky and careless knowing we can't do anything, If any of the owners are reading this they should understand how terrible service is in every location.

Very Unhappy with Dicks. Placed an order for same day delivery. Order said it was being prepared for dasher. Order did not show up. SO ANGRY! My son needed the pants in the am for new caddying job at country club

Bubba had excellent customer service, and replaced my golf club grip in minutes! 10/10 would come back for all my golf needs! :)