Diamonds DirectReviews of diamondsdirect.com

Kimary Bourret was an absolute blessing! She was able to get an engagement rent for my fiancé resized in less than a day! What an absolute asset to not only this location but the company in general. She deserves all the praise in the world!

A special thank you to Haleigh, Shelly and Bryan for making our experience at Diamonds Direct wonderful! When we first arrived, Haliegh gave us a tour of the store and learned about all the different jewelry available. Shelly was very friendly and knowledgeable; she answered all my questions about diamonds! So happy Shelly helped me find the diamond and setting that I have been looking for a long time. And to spoil me more, Bryan sized my ring the very same day!!! I had so much fun! My husband and I will definitely shop at Diamonds Direct for all our jewelry in the future. Thank you, I LOVE MY RING!

Madison was amazing with helping me through the process! Very helpful and a pleasure to work with!

Great experience buying engagement ring and wedding band from this store! Natalie, Kevin and Tamir have been very helpful and patient with us. They answered all our questions and helped us pick the best diamond for our budget.

What a beautiful store with kind and helpful people. I went in to add diamonds to a pair of pearl earrings missing the stones. Amanda was so helpful, suggesting use of a pair of small diamond studs rather than waiting for loose stones. This idea saved me $200 and the earrings were ready before the end of the day! They’re beautiful and I’m happy about the entire experience.

I worked with Ginny - she was personable, asked all the right questions - sent all the best link options over for what I was looking for and within my budget. It was a great experience and I recommend it to anyone. Ginny was instrumental in purchasing something that will last me and my love a lifetime. Thank you Ginny!

My husband bought my eternity band and diamond with diamonds on the side to match eternity band here in 2017. We have brought it in to have them clean it every once in a while. However, on our recent visit Monday, St. Patrick’s Day we were greeted by a lady with a beautiful smile who took a chain of mine that was a gift years ago from Underwood’s and the clasp was flimsy and starting to break. She showed us a new clasp and told us it will be ready in a couple weeks. Thank goodness it didn’t break while wearing it or I would have lost my beautiful diamond. As she was writing our receipt she offered to clean my wedding band and buff it and I could come back in two hours but I waited until the next day and she was there and ran right over to me remembered me! Excellent customer service and once again impressed with this store. Alessandra was her name and definitely an asset to your company.

Our experience with Wendy Apodaca at the San Antonio store was nothing but outstanding. Wendy is professional, friendly, was not pushy and listened to all of our wants and needs. We were there for a very special "purchase" and Wendy was there to accommodate us every step of the way. We would highly recommend that you see Wendy at Diamonds Direct for all of your jewelry needs. And, personally, thank you to Wnedy for all your help with my mother's needs with ring sizing; you truly made her blush with memories. The emotion of this can't be expressed in words. Thank You Jim and Connie B.