Philip A.
Great prices and helpful service
Great prices and helpful service
Response from DesignerOptics.comMay 1, 2021
Hi Philip, Thank you so much for taking the time to leave us this amazing review.
Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on
DesignerOptics.com (designeroptics.com) has 3,497 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Philip A.
Great prices and helpful service
Response from DesignerOptics.comMay 1, 2021
Hi Philip, Thank you so much for taking the time to leave us this amazing review.
Robin C.
Great deal for designer shades
Response from DesignerOptics.comMay 1, 2021
Hello Robin, We are so grateful for your kind words. Thanks for sharing your review with us.
Christine A.
not easy to find model frames
Response from DesignerOptics.comOct 23, 2020
Hello Christine! We apologies for the inconvenience. If you wish to place any order, you may can search it through name of the product and you can get more than 1000 options of brands. if in any way you are unable to get any specific brand. Kindly reach us through Email support / chat and let us know the name and model of the brand and we will do our best possible way to assist you. Thank you
Kenneth S.
Excellent service, Low prices - no reservations. I highly recommend Designer Optics.
Response from DesignerOptics.comMay 1, 2021
Hello Kenneth, Thank you for rating us 5 starts. We are lucky to have customers like you.
Amanda H.
I had concerns when I had not received a shipping confirmation after a week but was relieved when I was notified they had received the order and was working on getting it out quickly. I made a quick call to the customer service line and spoke to Devarah. She was able to ship my glasses the same day!! I also received a refund promptly when I realized I was not credited using a promo code when I originally placed my order. I am so excited to get my new frames this week and what a deal!!
Response from DesignerOptics.comMay 1, 2021
Hi Amanda, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! .
Devan V.
Ordered glasses with $29.99 overnight shipping a week ago. Have called every day since and every day is a new excuse. Customer service does not exist at this company.
Response from DesignerOptics.comNov 5, 2020
Hello Devan, We would like to apologize for the poor service you encountered and very sorry to hear that you had trouble with the delivery of your package. Due to the current situation we had many products backordered from the manufacturers and these are beyond our control. As delays may sometimes occur, we do try our utmost to have our customer updated at all times. but in this instance, we failed as your concern was not handled properly. For that, we are extremely sorry. We are always ready to improve our customer service, and your feedback is essential to that process and we are going to take steps to ensure that this situation does not happen again.
Kourtney C.
Cannot give this company a good review. Lost $90 on a pair of sunglasses that still haven't shipped. I've tried calling several times. I was able to speak with a women who claimed to not know what was going on then put me on hold for 15min and never came back to the phone. When you order it states ”ships within 24-48 hours from purchase” well it has been 8 days and still nothing has happened. Just several unanswered phone calls.
Response from DesignerOptics.comNov 2, 2020
Hello Kourtney, We want to apologize for the inconvenience caused to you due to delay in delivery of the product. Sometimes we do not have an eta on when the product will be back in stock as most of the manufacturers don't provide back ordered dates. Again, we’re so sorry for the delay and the inconvenience. Please let us know if you have not yet received your order or any other concerns or questions through email support/cha
Mark Z.
Placed my order on Friday, June 22. Paid with PayPal. As of today, June 27, the order has yet to ship. Granted, the order was placed on a Friday but it certainly should have shipped by Tuesday of the following week.
Response from DesignerOptics.comOct 23, 2020
Hello Mark! We are very sorry that you did not receive your order in a timely manner. We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. Please let us know if you have any other concerns or questions through email support/chat.