Designer FramesReviews of designerframesoutlet.com

Excellent customer service! My optometrist made a mistake on my Rx. They were able to catch my order and use the new corrected Rx before the lens were made. Can't thank them enough!

Do not shop at Designer Frames Outlet. My $180.00 Guess brand frames broke at the hinge within a few weeks. I did not drop them or mishandle them in any way. I emailed them about this but did not get a response. I called them during their business hours but they would not answer. I set up a chat with their Bot but their Bot would not text back. Their warranty is nonexistent. If anything is wrong with your frames, there is nothing they will do about it. You will not be able to speak to anyone at Designer Frames Outlet.

Love the coupons. Love that the frames are brand new- plastic lenses included with prescription lenses installed

yet another review for a company that has zero expectation of actually standing by its word I ordered from them back in August, got my order wasnt done correctly the transition lenses didn't send them back ok sent them back, was called by the director of the returns to verify the issue and assured that they would be returned in the same manner that I paid for the first time since I paid for over night shipping, well its been over a month, and they SURPRISE SURPRISE LIED they are sending them snail back express bulk shipping maybe by new years. these are were 500 dollars worth of glasses they have FAILED to communicate at every point in the process, they leave you in the dark, I had to email them to find out if they were going to ever return my 500 dollar Nike frames. DO NOT DO BUSINESS WITH THESE PEOPLE a low price is worthless if you cannot use what you get!

The only issue (and why 4 stars instead of five) I had was that I had to call to find out where my previous order was after weeks of the order being “in process”, only to find out it was being canceled due to an issue with the distributor. However after discussing, I was able to get the new style ordered and with a discount. So in all, a good experience. Thank you.

Lenscrafters lost my favorite frames, failed to reimburse me for them, and wasted two months of my time. The upside of my experience with Lenscrafters is that I found designerframesoutlet.com. I got a complete pair of perfect glasses with the identical designer frames that Lenscrafters lost for $224.55 – less than half of what Lenscrafters charged for just the lenses (Lenscrafters charged $505.34 for the lenses). Designerframesoutlet.com will also replace lenses in frames that you send them for less than half of what Lenscrafters charges. I have no affiliation with designerframesoutlet.com, they were just my lucky find when Lenscrafters lost my frames.

Order : DFO287381 I absolutely regret ordering from this website. I placed an order and the delivery date showed as Oct 2-nd. Then was changed to October 3-rd. I am yet to receive the package. I have contacted these people but they are not replying. I have gotten shades from Ezcontacts no problem whatsoever, but this website just doesn’t seem right to me. The reason I ordered from them is because the pair I liked was $50 more on EZcontacts. Unbelievable!

This company is a scam ! There is no customer service ! Never delivered