Designer FramesReviews of designerframesoutlet.com

I bought glasses totalling $460 I was charged $660 I tried to cancel but received no response. You cannot get through to any sort of customer service and they do not respond to any of my emails or chats. I disputed the charges with my bank and was refunded $600. It was only 13hours after I ordered that I attempted to cancel several times. I am out $30 which thankfully wasn’t more, but to have a 24hour cancellation policy and not get back to customers is very unacceptable and to have to go through the bank is ridiculous

My lenses came in brown not grey and although the problem was rectified before I received my glasses, the stress of not being able to get anyone to answer my calls at the customer service center was extreme. I was leaving for vacation, the first time in nine years, and I really needed to know that my glasses would be received in time. My glasses came in the knick of time but, due to the delay, I was not able to get them adjusted before my trip. I'm wearing my old glasses until I get home and get the new glasses adjusted.

Amazing service and fast shipping! I have used them twice already for glasses and sunglasses now

The glasses are great! Nice fit, look good. Shipping was quick. I'm a very happy customer.

This was such an easy process to get glasses in the frames I wanted. Great communication! Love the service and will be using again!!

this is a fraudulent co. stay away!!!. they charged MY card immediately and its been over a month and I have not received my order. The telephone number is useless, you get a pre recorded voice message and you’re not able to leave any voice messages. They only communicate through emails and they kept putting me off with excuses after excuses- we are waiting for manufacture to ship, been a delay, items lost etc without providing me with any shipping or any tracking information. Asked for refund and did not get email response. RUN AWAY AND DONT GET SCAM!

Fantastic experience! Found the exact frames I wanted from the designer I prefer, that was otherwise difficult to find elsewhere. Ordering was easy and the glasses got to me in a timely manner. Earlier than was estimated. I'll be going through you guys again when the need arises.

I’ve been ordering from designer frames outlet for years now, I never have issues and their quality of frames, lenses replacement is always top of the line. Will never use other services again!