Designer FramesReviews of designerframesoutlet.com

Very attentive company. They responded quickly to questions. The news lenses I have are crisp and clear. The frames choices are massive. The prices good, too.

I'm in love with these glasses. Just wish they would stop falling off my face. They didn't bend the ear pieces enough

Ordered glasses 10 days ago and checked my status today it says canceled. No email or any reason as to why they canceled. Scam do not buy from here you’ll be waiting for no reason

The company isn’t perfect. The labs side of the business runs better than the customer service/sales side. I had an issue with the lens and the Lab side of the business got on it and communicated with me throughout the process. The customer service side? Well, they aren’t as efficient and effective. Dropped the ball on tinting, dropped the ball in answering emails and inquiries by phone, and dropped the ball on false shipping notices. Just a cluster on that side. Thankfully I had Billy for labs working with me because the first set I order the sales side forgot to put on the order to the labs that I paid for different tinting. Had it not been for Billy in the Labs, I would’ve given this company one star for communication. As far as product? The glasses are good and I think they have real good smudge resistance than other glasses I’ve had. Overall the glasses are a winner. Ordering online is fairly easy and they ARE A LEGIT and a REAL ORGANIZATION. Just note for frames they don’t have in their stock will be received from organizations like VSP. So, there will be a delay as they are dependent on them and what they do and ship. Designer Frames is at their mercy so to speak. However, once the frames are in their hands, they deliver quickly and professionally. It’s a good organization, great lab personnel, but could get better on the customer service and sales side. Especially communication and keeping the customer informed.

Easy ordering and website navigation.

I would give a zero. They took my money and didn’t have product available. On hold for refund. Don’t know if they will answer.

just double check the orders I was sent the wrong pair of Glasses. Other wise they came on time and they are Really Designer Frames!

It was great