Designer FramesReviews of designerframesoutlet.com

Love the frames, happy with the price and delivery. I would highly recommend your business to all of my friends.

I made an order from another site (Lensntrends)after a month and half my order was still processing. Ther were no updates or contact from them, I reached out leaving my name order# and contact, never spoke to anyone. I made an order through Designer frames outlet and received an update a few days later and frames within 10 days of my order.

I was super worried from the negative reviews about people not getting their order. Mine showed up a little later then expected but it came in about 4 weeks, AND the sunglasses look great. Phew!

I love designer frames outlet I have already gotten 3 glasses from them. They respond to questions and concerns very promptly. I will continue to use them for sure. I’m going to get some more frames soon

Ordered two pair. I'm a returning customer. Both pairs completely wrong. They refuse to contact me after leaving several messages. Never answer phone. Says they will return full refund but not after you buy. Not honest with the customer. I'm out $400. Go to someome professional. Please contact me so we can fix this and I will remove my review. Thanks.

I made a purchase from designer frames outlet on for two pairs of sunglasses. The website states that delivery will be made in 5-7 days. After three weeks with no update from the company, I emailed the company and was advised that one of the pairs were not in stock and I advised them to cancel that pair and send the pair that was in stock. I received the remaining glasses on 7/24/23. According to the website, I have 30 days to make a return. I reached out several times via 1800 number (no one answers), the website chat function and requested an agent contact me, and several times via email regarding the delivery issue. Without the item showing as delivered, I was unable to generate a return label. I reached out and asked customer service to fix this issue several times within the 30 day period and I was advised it was fixed so that I could generate a return label; however, it was still not fixed and still showing as undelivered. I kept reaching out to customer service and no one responded to me until I was out of my 30 days, then conveniently someone answers and says that I cannot make the return because I am out of the window despite the reason I could not generate a label was due to THEIR error, which I believe was done on purpose so that I could not make the return. This company is unprofessional and does not respond to emails even from the beginning when it took over 3 weeks to ship my item with no communication or updates as where my item was. This is bad business to punish the customer for their error.

I had to return as the right lense wasn’t correct and the fit was all wrong for me

Awesome product and timeliness. Thanks so much.