Bobby T.
Great product so far no complaints
Great product so far no complaints. I did get a licensed HVAC guy to hook up gas lines.

DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Bobby T.
Great product so far no complaints. I did get a licensed HVAC guy to hook up gas lines.
Masud H.
The air conditioner itself works pretty decent. But the hose that connects to the window for the exhaust is not well-made. It started falling apart after not even three months of use that needs to be made a little more sturdy.i received a reply from Della customer service. I provided model number and part number but was told they could not help me without an order number. I ordered through a 3rd party like walmart and dont have an order number. They should be able to replace the part with model number. Customer Service cannot proceed without order info. Very dissapointing.
Response from DellaMay 16, 2024
I do apologize that your item is experiencing some issues. We would like the opportunity to assist you right away and make this right for you. Please feel free to contact us at (909)595-5901 M-F 9am-5pm pst or email us at [email protected] so we can help you replace the parts. Thank you.
Thomas B.
Once professional installed , it was the best investment In my home for Both heating and cooling , I would Highly recommend making this purchase and I’m also thinking adding more units in my home
Jim
This is a great product, and easy to install. I put it in late last summer and it has been working great ever since. I just installed a Pioneer Mini Split that is defective. Stick with Della
Mark S.
Install was ok and works great so far. 3 months. Moves a lot of air but still is almost silent. Seems better than the Mr cool I replaced which was not a long lasting unit. More expensive- worked barely 3yrs with a lot of maintenance required. Hope this one is much better. Funny how they never ask for review years later just right after initial purchase.
Debi H.
So far unit is working but hard to understand some functions and no customer service help. I even looked on YouTube. Very little about each button function to know how to set it for different weather
Response from DellaMay 16, 2024
I do apologize that your item is experiencing some issues. Please feel free to contact us at (909)595-5901 M-F 9am-5pm pst or email us at [email protected] so we can provide you the necessary details. Thank you.
jose N.
I like my della ac .it works so good for my house .I'll recommend it 100%👍
Jennifer M.
We purchased a Della Mini Split for our master suite, because it's the furthest room from our air handler for the rest of the house. It does and amazing job and in using it, it has lowered our electric bill considerably.