Defy MedicalReviews of defymedical.com

Great service and informative

I feel Ben is a patient and understanding of the TRT therapy and how the treatment can vary from person to person. Ben has adjusted my treatment plans a few times helping me to get dialed in for better results. Ben is an asset to the Defy treatment program. Scott Partridge

Morgan is very knowledgeable and understanding. She worked with myself and my trainers suggestions in a non bias way, working to better myself and achieve my goals. Most importantly, with my overall health in mind. I love that I don't have to sacrifice results and feeling well.

ben is very friendly, very knowledgable, and just an all around pleasure to work with!

Very helpful and great communication

Ben was knowledgeable, easy to talk to, and got straight to the point when answering a question. He actually told me what his personal regimet was and how I can benefit by doing this also. Now that's better advice than anyone with a university degree can give. Personal experience is what is extremely valuable these days!

She went over my blood work and even went over the kidney function test since I have kidney issues. She was very informative and helpful. She is great.

April 2025: After four months on Defy’s protocol, I experienced only negative side effects: bloating, irritability, low energy, severe acne, testicular atrophy, and a tanked libido. My workouts actually became worse while on TRT. I contacted Defy and was told I’d need to pay $125 to speak with APRN Ben Walker again, even though it was his protocol that caused the issues. During my first consultation call with him on Dec 31, 2024, I said that I wanted to be on a conservative protocol out of concern for health issues. This was the protocol he put me on: Cypionate: 0.40mL 2x/week HCG: 0.5mL (500 IU) 2x/week Anastrozole: 0.125mg 2x/week As mentioned, I experienced only negative side effects. After trying to ride it out for months, I contacted Defy. They said I would have to book another consult with APRN Ben Walker for $125. When I asked questions during the call, he sighed and responded with an annoyed tone. This was the same tone I suffered during our initial call. After the third time, I told him directly that I didn’t appreciate it. He didn't offer an apology even as a general courtesy for having unintentionally offended a paying customer. Instead he said "hey, I'm telling you what your options are" and blamed my “sensitive system” for the negative experience I was having because according to him, “this protocol works for most guys.” I am quoting here because I recorded the call to ensure I didn't miss anything, which I still have and am happy to share in the event he disputes anything I am saying here. He then launched into an unsolicited tangent about his own daily injections, his fluctuating testicular size, his wife’s protocol, and a bunch of other information irrelevant to my needs. I thought the $125 fee was so he would address my concerns, not fill the time with immaterial details about his own life. Eventually, he changed my protocol from: Cypionate: 0.40mL 2x/week HCG: 0.5mL (500 IU) 2x/week Anastrozole: 0.125mg 2x/week to: Cypionate: 0.25mL 3x/week HCG: 0.35mL (350 IU) 3x/week Anastrozole: 0.25mg 3x/week He said to inject Mon/Wed/Fri, but didn’t explain what time of day to inject nor when to take the Anastrozole. After scoffing at my aversion to needles, he told me to combine the Cypionate and HCG into one syringe to “make it easier.” I’m just a regular guy who learned as a child that oil and water don’t mix, but I deferred to the so-called expert. The result was bruising and soreness at the injection site. After our call, I stopped following APRN Ben Walker’s full-assed protocol. I then did my own research and decided on my own protocol that has been working wonders. I sent a version of this review directly to Defy and was unsurprisingly met with a cookie-cutter apology that thanked me for letting them know. APRN Ben Walker is a danger to anyone seeking hormone therapy. I would not trust him to fill my glass with tap water. Defy’s slogan is “Defy Expectations.” They certainly did. I expected something to improve after spending over $700 in four months. Instead, the experience was so bad I considered quitting TRT altogether. But I will not let substandard customer service and a clown in a lab coat derail my goals.