Defy MedicalReviews of defymedical.com

The paperwork needed was straightforward. The consultation with the doctor was easy. Everyone has been polite and professional. No complaints there. My only two complaints are 1) the wait time to get the first appointment and 2) once the doctor approves the prescription you have to wait another 2-3 days to talk with someone else before you can get your prescription filled. I understand that the follow up call may be needed for people who are obtaining injectable medication for the first time. But I’ve had a prescription for 6 years now. The reason I’m coming to this practice is because my old doctor had a serious and sudden medical event that forced his office to close permanently. Follow-up: The response from Defy just goes to show you how nice the staff is. No one gets everything perfect. It’s how you handle things when they are brought up that really matters. I’m happy to be onboard with Defy. I still need to have that conversation. Admittedly I’ve not been available the past couple of days so I will reach out in the morning. But I hope my criticism on the timing doesn’t prevent someone from seeking help with the company. You’ll be in good hands.

She was a good listener and knowledgeable concerning women's needs.

I had to wait over 1.5 months for an appt. Therefore I’ve been out of medicstion. I have no issues w current dosage therefore appt was literally 10 min with questions that should already be in my chart such as history. She did not go over any current blood work which they were adamant on having bf I was able to make an appt. It’s just inconvenient. I refer so many pp to you bc we’re limited on providers supporting inj method! I never got or get a reminder that I’m due for an appt and then I’m almost out of meds and it’s a run around!

marissa was great! I just dont like so many "steps" before being able to order.

Staff is great and accommodating but yalls app.... Not so good

I can get what I want without leaving my desk.

Detailed look at my history and lab work for an all around and balanced plan. Confident that I will feel better and my whole experience will be monitored. Downside, it’s been over a month and I still have another consultation before being prescribed medicine. Over a week to get labs. A week to get lab results. Two weeks to schedule a consult. And now I’m waiting to speak with a prescriber. I don’t know the ins and outs of the job but what I do know, I feel horrible, I’m tired, irritable and emotional. It sucks walking around like this for weeks waiting on treatment.

My consultant answered all my questions and concerns. Thank you