Devin R.
I inquired about a problem and mistake…
I inquired about a problem and mistake and nobody has gotten back to me, horrible customer service and I would not recommend their services to anyone

Leafwell isn't your average medical marijuana card company. We're a passionate team of healthcare professionals, data scientists, specialists, and patient advocates dedicated to bringing the healing properties of marijuana to those who need it most.We wholeheartedly believe that marijuana is a powerful medicine that everyone should be able to access, and we're committed to making that a reality. That's why we've become the number one destination for those seeking a medical marijuana card online.Our mission goes beyond helping you get a medical marijuana card online fast, though – we're also deeply invested in research and education. Our in-depth knowledge and understanding of the plant's compounds, such as cannabinoids, terpenes, and flavonoids, help us promote its safe and versatile usage for various medical conditions. We like to think of marijuana as a pharmacy in a plant with immense potential for unlocking a world of natural relief and healing.Despite the challenges faced in researching marijuana due to its legal status, we're dedicated to breaking down barriers and shedding light on the truth about its many benefits.By choosing Leafwell for your medical marijuana card, you're not only joining a movement for improved access to this life-changing medicine – you're also supporting a team that's devoted to promoting research and education, ultimately making Leafwell the most trusted name in medical marijuana.
Leafwell (leafwell.com) has 8,329 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Devin R.
I inquired about a problem and mistake and nobody has gotten back to me, horrible customer service and I would not recommend their services to anyone
Arthur X.
Did the video visit for my card renewal and got approved same day, then Leafwell emailed the card a couple days later. Took maybe 20 minutes and they told me the state fee upfront.
Thomas T.
Initial visit for my certification was great. Mine expired and I was not able to renew before today because I was caregiver for my mother who just died on under Hospice care at home. What they don't tell you is that for your video apt you gotta wait till your doctor works, and mine is 1 day a week. So no script and my mother died and I'm loosing my mind. They won't make a call an ask my DOC for a 5 minute apt. My last doctor called me at 9pm when renewing before to make sure my MEDICINE was available for me. They could care less. After this time since I already paid I have to wait a week and I can't stop crying and I am loosing my mind. No help
Response from LeafwellOct 16, 2026
Hello Thomas. Please accept my condolences on the loss of your mother. Your state requires that patients see the same provider for renewal certification who approved them in person initially. Due to this state requirement, we would be unable to transfer you to a new provider to be seen. I apologize for the frustration caused.
Jeremiah H.
Hi my name is Jeremiah and I bought a medical card I got approved it was easy and simple, but i did not get the medical card instead I got the physician statement and a card saying “we were unable to print and mail your plastic ID card because we did not have a valid photo on file”. Even though I have ID on there
Response from LeafwellOct 13, 2026
Hi Jeremiah! Thank you for taking the time to leave us feedback so that we can assist. I see that we initially had a photo of your government -issued photo ID, rather than the passport-style photo required for your card. I apologize for any confusion and inconvenience caused. I see that you have spoken with our Support team since the feedback was left, and the passport-style photo has been uploaded. Our shipping department has been notified, and the card will be shipped within the next 48 hours. If you have any additional questions, please email us at [email protected].
Troi D.
Quick and painless process. I am very thankful to have been assisted.
Response from LeafwellOct 13, 2026
Hi Troi! Thank you for choosing Leafwell. We are so happy you trusted us with your care and that you had a great experience with us. If you have any questions, even in the future, please do not hesitate to reach out. You can email us at [email protected].
Jonathan R.
Worst service I got can’t keep doctor or approve what I already paid for it one of the worst service I ever got
Response from LeafwellOct 2, 2026
Thank you for your feedback. We regret the difficulty with doctor continuity and coverage approvals, and we will review our processes.
John P.
Very easy process and really nice Doctor, she answered all of my questions with very clear instructions.
Response from LeafwellSep 15, 2026
Hi John! Thank you for choosing Leafwell. We are so glad to hear the provider was kind and informative. We do our best to make every patient experience as great as yours was. If you have any questions, please do not hesitate to email us at [email protected]. We would be happy to help.
Noah
Very helpful service!
Response from LeafwellSep 15, 2026
Hi Noah! Thank you for choosing Leafwell and for taking the time to leave us feedback. We strive to make the certification process as clear, easy, and helpful for patients. If you have any questions, please do not hesitate to reach out.