Defy Medical Reviews | Read Customer Reviews of defymedical.com

Defy MedicalReviews of defymedical.com

4.93,300 reviews
Clinics
4809 N Armenia Ave UNIT 220, Tampa, Florida

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Defy Medical

About Defy Medical

Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections

Defy Medical (defymedical.com) has 3,300 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: defymedical.com
Website: defymedical.com
Category: Clinics
Location: Tampa, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Defy Medical reviews

3,300 approved reviews, newest moderated first

Michael M.
Jul 21, 2025
Patient and thorough.
Patient and thorough.
Response from Defy MedicalJul 25, 2025
Thanks for the great review!
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JUAN L.
Jul 19, 2025
Best TRT clinic where you are not a number
They take their time to understand and explain your personal results and goals with professionalism and empathy.
Response from Defy MedicalJul 25, 2025
We're glad you enjoyed your experience. It's wonderful to know we could professionally and empathetically understand your goals and results. Thank you for your feedback!
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JA
Jul 18, 2025
Listened to me and offered suggestions
Listened to me and offered suggestions, flexible
Response from Defy MedicalJul 18, 2025
We appreciate you sharing your positive experience with us. We're happy to hear that our suggestions were helpful and that we were flexible.
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JEFFREY K.
Jul 17, 2025
Great communicating about issues and…
Great communicating about issues and plan moving forward.Knowledgeable about this particular field of medicine as well as other related areas necessary for overall health concerns. Covers details in a manner that demonstrates compassion and understanding of medical history.
Response from Defy MedicalJul 18, 2025
We appreciate you taking the time to share your positive experience. We are happy to hear that our communication and knowledge were helpful, and that you felt understood.
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TINA G.
Jul 16, 2025
After 18 months I feel worst
I have been with defy for 18 months now and I have consistently felt worst as time has gone on. Dr c barely talks on most appts. Has very little info to give on labs, doesn’t even discuss them unless I mention. I came to defy feeling great, wanted to come off pellets for consistency & my levels have been all over since. I’d love for someone to look at where I started & where I am now. Look at the labs alone! I had my last appt 4 wks ago & didn’t get any good feed back on where to go. Just “raise dose” how high am I going go? Just keep raising till symptoms go away. So I raise e and t lowered. So now there is an issue. Raising drastically wasn’t the solution
Response from Defy MedicalJul 16, 2025
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you haven’t felt supported in your care over the past several months. That’s not the experience we want for any of our patients, and we take your concerns seriously. We understand how important it is to feel confident in your treatment plan and to receive clear, collaborative guidance—especially when navigating complex hormone therapy. We’d like to take a closer look at your treatment history to ensure your concerns are properly addressed. A member of our team will be reaching out to you. We're committed to helping you feel your best.
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Jd
Jul 15, 2025
Mike is always prepared and very…
Mike is always prepared and very knowledgeable regarding the protocols. I never feel rushed and he really seems to care about his patients. His expertise in defining a clear plan is greatly appreciated!
Response from Defy MedicalJul 18, 2025
We're happy to hear that you feel prepared and cared for. It's great to know the clear plan was appreciated. Thank you for your positive feedback!
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Ken
Jul 14, 2025
Jill is the best!!
I always enjoy my consult with Jill. She's connected and competent and really great to speak with. She's been my go to for years and will continue to be.
Response from Defy MedicalJul 18, 2025
We're happy to hear that you consistently enjoy your consultations. It's wonderful to know that you value the expertise and connection you've experienced over the years. Thank you!
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JAMES S.
Jul 14, 2025
I need a follow up with Ben.
She doesn’t understand much about testosterone or other anabolics. Not a good fit for me. I need to have a follow up with Ben.
Response from Defy MedicalJul 15, 2025
Hi James, thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Morgan is a highly knowledgeable provider with significant expertise in hormone therapy, including testosterone management. That said, we understand that the patient-provider relationship is deeply personal, and we're happy to accommodate your request. Staff will be reaching out directly to you to offer a viable solution. We look forward to continuing to work with you.
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