customer
Left Confused
They talk so fast and don’t explain anything well enough. Then they email me some forms I need help with. Just because they know all of this doesn’t mean the patients know everything.
Response from Defy MedicalJul 22, 2022
We appreciate you bringing this to our attention. It is our goal to make sure that all treatment plans are explained thoroughly to every single patient and that they leave their consult with a thorough understanding of all topics discussed. We would love to assist you by going over your care plan in more depth. You can call us at 813-445-7342 or email our Patient Services team at [email protected].