REBECCA B.
Very knowledgeable
Very knowledgeable, explained everything extensively
Response from Defy MedicalJun 9, 2023
Glad to hear it. Thanks for the great review!

Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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REBECCA B.
Very knowledgeable, explained everything extensively
Response from Defy MedicalJun 9, 2023
Glad to hear it. Thanks for the great review!
Rodney B.
Ben is awesome!! Listens and gives great advice on what I should do or change. Always remembers our last conversation and asks general questions about my life and my job.
Response from Defy MedicalJun 9, 2023
This is what we love to hear. Thanks for sharing, Rodney!
RYAN Y.
He explained everything to me from what the medications did and how they would affect my levels and how he went over what everything in the blood test did. Thanks Mike
Response from Defy MedicalJun 9, 2023
We love receiving feedback like this. Thanks for sharing, Ryan!
Ken
So far, my experience with Defy has sucked. I have been hung up on by staff, voicemails and messages are not returned, and the staff treats patients as if they are worthless humans whose only purpose is to ruin the staffs day. I am being treated by Dr. Culkin. I have spoken to him twice, and both times, he seemed as if he was busy doing something else. None of his notes are on my patient portal so I can look up instructions he has given me, and whenever I try to clarify instructions he has given me, he responds with “sounds good, try that.” Now I know why they are in Florida, definitely seem like more of a “Florida pill mill” and less of a reputable medical provider. Also, for some reason, they have given medical assistants (not physician assistants) access to my medical records and these folks can then give you guidance when you have questions, rather than that info coming from trained medical personal. Gonna try them one more time, prob with a new provider, but no doubt it’ll be 2 months at the earliest before I can get an appointment. Oh, and near as I can tell, it’s $250 per appointment with whatever provider you are assigned, so make sure you’re ready to go, cause they only get 20 minutes to talk to you. You’re most likely better off someplace else.
Response from Defy MedicalJun 6, 2023
Thank you for bringing this to our attention so that we may address it. We want to assure you that we take this matter seriously. We are already working with staff about the issues you mentioned, and we will be working closely with you today to resolve them as quickly as possible. Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
RICHARD
Easy conversation to discuss my needs and what could help. Thank you!
Response from Defy MedicalJun 9, 2023
Thanks for the terrific feedback!
Evan T.
Melissa helped me out a lot with pointing me in the direction of “Synvisc-1” to speak to my orthopedic doctor about as a potential treatment for my knees. This was in addition to the standard excellent TRT service as always.
Response from Defy MedicalJun 9, 2023
Love hearing this! Thanks for the thoughtful feedback.
PATRICK J.
Screw my drs experience. We spoke thursday afternoon and I have not heard from anyone and there is nothing in my acct cart. I certainly cannot recommend at this time.
Response from Defy MedicalJun 5, 2023
Hi Patrick, thank you for bringing this to our attention. First off, we apologize for any delay in getting your medications ordered. I have sent this to our management team and someone will be in touch shortly. Again, we apologize about the delay and will get this taken care of for you.
JOHN A.
TRT offered thru Defy has drastically improved the quality of this old man's life. I feel half my age. Those chores that used to take 3 times as long to accomplish before TRT now take a few short hours. The constant aches and pains are now tolerable and do not keep me down for the majority of time. I can get thru my work day and have plenty of gas left in the tank to mow, wash the truck, cook dinner, all before I even feel ready for bed. My libido has gone from non-existent to that of my former young self. Couldn't be happier with TRT.
Response from Defy MedicalJun 9, 2023
John, this is absolutely fantastic to hear. We're so glad to hear about your success and we know it's also a testament to your hard work. Thanks so much for sharing this thoughtful feedback. We will share with the team!