NICK H.
Missed the call
Missed the call. Called back and she was busy. Which is fair, my fault. Really wish you would send out reminders, I had to schedule it a while ago because you’re typically booked pretty far out.
Response from Defy MedicalNov 22, 2024
Thank you for your feedback! We understand how important it is to stay on top of appointments, especially with scheduling happening so far in advance. We’re currently looking into this to ensure reminders are consistently sent out in the future, as we want to make the process as smooth as possible for our patients. Our providers are working hard to care for a large number of patients this time of year, and we truly appreciate your understanding and patience as we accommodate everyone. If there’s anything else we can do to assist, please don’t hesitate to reach out to [email protected].




