Brandi B.
Frustrated
I'm getting very frustrated with being prescribed things that cannot be shipped to my state. I've now been waiting for help to figure out a plan b for 11 days and still I'm left in the dark.
Response from Defy MedicalFeb 7, 2025
We sincerely apologize for the frustration and confusion surrounding your prescription. Not all products are available at every pharmacy or can be shipped into every state, due to varying regulations. We understand how inconvenient this has been and are working to find an alternative solution for you. Our team has followed up to ensure you have the support and information needed to move forward with your care. If you require any further assistance, please reach out to [email protected] and our team will be more than happy to help.




