David's BridalReviews of davidsbridal.com

Debra R at the Hobart Indiana store made the experience quick smooth and a happy one. Very professional and pleasant.

If you are after an alteration, make sure you check prices before the appointment-apparently it is the customer's responsibility to find out if the shop has hiked up their prices! Whatever!!

Really awful experience! DAVIDS BRIDAL HAS GONE INTO ADMINISTRATION . The Manager told us there was loads of stock then proceeded to tell us there is limited stock. The dresses looked very cheap and tatty but were very costly, you could only buy the dresses that were in the shop, a lot had pulls in. I said my colours were nude/champagne and I was told it’s not a popular colour! Really disappointed , we walked out and didn’t try anything on.

Avoid this shop at all costs. Staff lie, didn’t order a dress they said they had, lied that it was in the store to collect, passed the buck for their mistakes between stores, no apology, chaotic, shambles then try to rip you off with alterations that cost 3 times the cost of the dress. Dresses poor quality and not worth the money. Do not trust a word they say.

Poor!!! Staff are rude, unprofessional & I wouldn’t waste any money or time on this place. Can never get through to them, never keep in contact, take your money but doesn’t provide any care to your experience.

Shadine at the Watford store was amazing. My friend and I came bridesmaids shopping before we invited the other 6 bridesmaids. Shadine was very helpful explaining the different ranges taking the time to make us feel welcome and she was very informative. We asked for her opinion at the end and she was explained the right cut for our figures which helped us to make our decisions. We then booked again with her and the Bride to be purchased all the dresses thanks to Shadine being so helpful. We had visited the store for the brides dress which she order on a second visit although this was not with Shadine. The other lady was not so helpful, she was rushed and didn’t fully give the bride to be what she asked for. Upon our second visit the manager assigned someone else I can’t recall her name but she was helpful but Shadine I have to say provided that personal experience in shopping which would make the group recommend the store.

Cannot recommend Katie from David’s Bridal Braehead enough! She’s an absolute star and picked out a wildcard dress that turned out to be the one on my first ever appointment! Best experience ever, she made me feel so comfortable and at ease and was so knowledgable about all the designers. The rest of the staff were super friendly and helpful too.

Worst return ever. BUYER BEWARE I bought two dresses and a shawl on Saturday. I checked their return policy and they said it was OK to return items within seven days. On Monday, after my family and I decided on a dress, I tried to return one of the dresses. But, unlike every other retailer I frequent, they wouldn't process the return without the original reciept - the purchasing credit card was not sufficient. So I drove all the way home to fetch my original reciept. All good, right? Not even close. For some unknown reason, the original reciept was not enough to give me my money back. They wouldn't process the reutrn without an ID and credit card. I HAD THE RECIEPT! Why do you need anything more? OK, fine, I've had it at this point. I give them my ID, credit card, and original reciept. They processed the reutrn AND WOULD NOT RETURN MY RECIEPT. IT'S MY PROPERTY! I have two more items on that reciept. What if I want to return those items? Now I can't do that because I don't have my original reciept? To add insult to injury, after much arguing, they printed out a copy of my original reciept from their terminal instead of giving me MY reciept. Really? They had my reciept all the time and could have just printed it out and used it just like every other retailer in Southern California. I think that this "policy" is designed to keep you from returning stuff, even though they have a return policy. Buyer beware.