daals.com USAReviews of daals.com

Ordered a side table and payment of £99 was made. Had an email from skirting the next day saying I couldn’t have it as they were low in stock and needed to be sold in a set. Misadvertised, mid-sold and misinformed. Poor! Avoid st all costs.

Poor quality products, awful customer service.

Scumbags. Daal’s; They send me the wrong colour sofa bed, force me to pay to return it, then accuse me of damaging the item and trying to take 10% off the refund when the pictures they sent IS OF A DIFFERENT COLOUR SOFABED! I have pictures to prove the colours are different. No apology for the lies, obviously refund me the full amount. No reimbursement for the £33 fedex deliverly I paid. Wish I had been more thorough with my checks. SCUM

Beautiful products, but our one dining room chair arrived without screws (and we paid for next day delivery). It took them a week to send replacement screws, but we are still 3 short so can’t assemble the chair

Awful customer service. We wanted to return our armchair, we had to pay hundreds for our own courier and then daals deducted 10% from our refund amount because the cardboard box that the chair came in had been opened and resealed. If you want to return any item - don’t open the box and be prepared to pay a fortune for your own courier!

The building of the product was the most complicated flat pack experience of my life. Not because I am incapable of building, but due to the very basic instructions which lack specification of simple things, making it harder and lots of guesswork. The cabinet is slightly misaligned too with no reason for it to be (the draws dont fully close unless the cupboard door is open). It looks nice overall, but definitely not worth the cost. Wouldn't buy from Daals again.

I wish I could give this bunch of rogues a 0! Appalling returns policy! Furniture was damaged (chair was all marked). They ‘will’ allow that to be returned but have to wait over 10 days to return it. However, I have to pay for the matching sofa to be returned as they said because it isn’t damaged (the seam on it is) we have to pay hundreds to send it back. Please don’t order from this company!! I will be reporting them to Trading Standards! Absolutely, disgusted!

Be advised that the company deletes negative reviews on their website for the products. I was a verified purchaser and wrote an honest and fair review, explaining that my furniture arrived damaged, discolored, and stained, and the review magically disappeared by the next day. Be careful! I also like many others wish I did more research. I had to hire someone to repaint and refinish the wood.