CVS PharmacyReviews of cvs.com

CVS failed to follow-up, failed to communicate, failed to give correct information. There are long details, however, I will summarize by saying how disappointed I am with the total lack of correct information which has resulted in my not having critical emergency medications I must have which prevents me from another 911 call and 2 weeks in the Critical Care Unit. I don't have the energy to expand. I would suggest using another pharmacy. Poor internal collaboration to say the least.

Needed to obtain vaccinations for a trip to Africa. For two of 6 vaccinations, CVS online vaccination booking service intentionally re-routed me to CVS "MinuteClinic", where extra fees are charged for the same service that the CVS pharmacy provides at no extra cost. Was charged $45 extra. A deliberate attempt to extract charges from patients without delivering one penny's worth of additional value. Shameful.

Never yet had a pleasant experience at the Wexford CVS. I dread visiting the pharmacy to pick up my prescription. The Pharmacy staff are rude, stoic and lazy. They may as well be robots. I just wanted the woman to correct my phone number so I could use my care card. She said she didn’t know how to do that (did not try, I was the only customer at the time). She said “go up front”. I did, took the cashier all of 30 seconds to correct. Been picking up prescriptions there for years, they never fail, always the same I could care less attitude!

Poor customer service. Defective website

"I recently purchased Harry's shave cream from CVS pharmacy, and I must say it was a disappointing experience. This product is simply terrible. It feels like spreading glue on your face rather than a smooth, creamy shaving cream. Not only is it difficult to apply, but it also provides no moisturizing effect whatsoever, leaving my skin feeling dry and irritated after shaving. It's baffling how such a subpar product ended up on store shelves. Save your money and invest in a better shaving cream. Absolutely awful."

You know it is bad when you hold on for pharmacy 3 times at 20 minutes each and the phone just STOPS & DROPS each time. POOR CUSTOMER SERVICE. I would rather you pick up and put me on hold; at least then I am acknowledged. Oh and update that music and advertisement. Bad CVS, BAD‼️

I went to my CVS in fallbrook CA wanted to buy an item where it had posted 25% off and it would not scan the sale price . The clerk went to check and he saw the sale was posted but wasn’t supposed to be still up for sale . He said he couldn’t adjust the price ? Aren’t you supposed to though ? Also was trying to sign up for quick express pharmacist just said I don’t know how to and just gave me a paper to tell me how ? Aren’t you supposed to know now since you are working in the pharmacy at CVS? Omg I won’t be using this store anymore . Thanks for nothing

They are horrible! Pharmacy will not answer phone. Called front store left a message and still NO call. I NEVER use them for this reason but had to because they are a 24 hour pharmacy. Never will I do this again! Do yourself a favor and avoid them at all cost. This was the Lake Murray Blvd location.