Sylvia K.
I am forced to use CVS pharmacy because…
I am forced to use CVS pharmacy because of my health insurance only allows me to use that place. The service is unacceptable, and the staff is not helpful when I have an issue or question. The phone service is non-existing since the pharmacy never answers the phone. When I need to refill a prescription and do not have the RX number because of lost label, I have to go there in person to show the bottle and name. I tried to use the online service, which is even worse since you cannot access the system even after entering the verification code. Finally, when I was close to login when they wanted me to answer a question, I have no idea what question needs answering and where to enter that answer? CVS does not deserve even a one star on your review box.


