CVS PharmacyReviews of cvs.com

Worse Service Ever!! I received an email informing me that my prescription was ready so I went to pick it up at CVS y Mas, in El Centro, Ca. I waited in line, and after a 20 minute wait, I was told that my prescription was not ready by a very rude employee (KRIS), and that I had to wait 15 minutes. I had a seat and after 23 minutes, I heard my name called by another employee in the back. I went up to Kris again, and I said I heard my name called for my prescription. She very rudely said “you have to wait your turn”, and I said but I had already waited line but my prescription wasn’t ready. She raised her voice and said get at the end of the line without even looking at me. So I got in line again, (and it was a long line), and after receiving my prescription, I asked to speak to the Manager and explained the situation to him, and he was very apologetic but he just handed me a phone number to call and complain. Both my husband and I will be transferring to another pharmacy. We are truly disappointed, as we have been dedicated customers for many years. People like Kris should not be working in a position where she is dealing with customers because she obviously does not like her job. Or perhaps Kris is a racist and figured she could get away with it being that I am an elderly Hispanic, who probably wouldn’t complain. CVS has just lost another two loyal customers!

My doctor called sent over my refill info on Thursday and when I called the following Saturday to check on the status I was shocked to find that they had not only not processed it but were unaware of it completely. To top it off it had to be ordered!!! I am now on my 3rd day without my meds and having withdraws. Lets pray they get it today or I just might lose my last happy thought!!!

There service sucks. I went drive thought cause I had the covid symptoms and they made me get down to order them. They took about an hour to process and to tell me to go pick up in the front. When I went they told me nothing was there. I went back to the pharmacy and they couldn't find them. Damm what a service. Go to Walmart they drive through them and don't take hours

The service totally sucks. Waited in the drive thru for 15 minutes with 2 cars in front of me. I got to the window and they put a sign on the window saying it was closed for lunch. Not the first time I have had these type of issues with CVS. I hate the fact that I am forced to deal with a company that doesn’t care about their customers. BTW, stop calling me and asking if I want my prescriptions filled. I will let you know.

CVS pharmacy is the worst. They defend themselves saying how short staffed they are. Obviously CVS has created a workplace that no one wants to work in.

CVS-300 Powder Springs Rd Marietta, Ga My wife was treated so rudely at this address that we are transferring our business elsewhere. We have been doing business there for 23 years. In fact, the pharmacist said that if we were not happy, to get our meds at another pharmacy. So we are!

After placing a refill request on automated line, getting subsequently a message that you may collect the ordered RX from a near by CVS is just frustrating. I do not understand as to why the requested med can not be obtained by one CVS pharmacy from the other CVS pharmacy and supplied to the Patient,If one has to go to another CVS located far away, then why one should not use a pharmacy that does not make such suggestions that are not convenient to the patients. Incidentally my experience relates to CVS in Bensenville, IL

Always had to call into the store to get sent prescriptions filled. This wouldn't be so awful if the hold time was brief, but it is not. Usually had to wait upwards of an hour.