CVS Pharmacy is listed under Pharmacy & Medicine.
CVS Pharmacy (cvs.com) has 3,054 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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charlie P.
The lady who was there tonight a little shorter blonde lady just all smiles and full of energy. What a pleasure to finally meet an employee like that. Thank you and sorry I didn’t get your name but you gave me my singles shot
Kay
Pharmacy workers vet arrogant and unhelpful.
Shune
Went to cvs north dale mabry for covid test after 5 days waiting they said swab was not complete why did it take so long to receive no results.
Ken
I have tried for two stinking days to log into my account or register my account so i can log in and i keep getting the dang run around that account not registered or they are unable to log me in. I even called and talked with an agent who was supposed to send me a link to register that I never received. they sent me emails telling me its time to refill my prescriptions but they dont show me registered. this service and they site SUCKS!!!!!
Billy
Why can't you give a no star??? I had moved my rxs from the W.Webb store because of lack of service then I have moved all my rx's away from CVS as absolutely no customer service... They don't answer phones, I have called from my home phone and left ringing and drove to store and heard Pharmacy call, then called on cell phone while there heard an additional call on line... had rx to drop off for new medication S.Church St, Burlington, NC waited at drop off counter for 15 mins, never even acknowledged. took new med to Walgreens helped immediately Now they keep refilling or trying to an old auto fill saying ready, but don't answer phone . Let them keep filling it, having filled elsewhere now. They expanding into other areas, I'd like to know why??? Can't even take care of rx customers....
Debbie C.
I received an email coupon today that would not work, and when I called customer service I was treated rudely put on long holds and eventually hung up on. The system was difficult to use, and the choices to make on the automated system didn't allow you to actually make a choice. Instead it directed you to a random department that was of no use. If I could give a lower rating than one for how I was treated this morning, I would. The coupon would have been very nice, but I was just much rather spend full price at a store, and with a company that values me as a consumer.
Lorraine C.
What good is it if your doctor sends a prescription and it can't get filled for days or weeks?On top of it I've been to cvs on Queen Anne Road in Teaneck 3 days in a row. I was told the prescription would be ready yesterday at 2. I went today and, of course, it wasn't there. AS USUAL. Any small pharmacy is better than CVS. I won't need the prescription in 2 months when it arrives at CVS.
Paul E.
Wanted to purchase an item for pick up. Found the item (listed on line) at the Grand Ave., St. Paul store. Waited while they supposedly were retrieving it. 2 hours later I get a text, stating that they Actually DO NOT have the item. Found the item at the Fridley store 45mins away. Bring it home and the item expired almost a year ago. Call store. They can't give me my money back but will exchange. I asked them to check the item before I drive out there. 10 minutes on hold they come back to say all of their products of this type are expired. It was conveyed to me that a message would be left with a manager. Really? Then what?
