Kelsey
Loved my keychain
Loved my keychain I ordered a keychain of my dog as a gift for my mom and it turned out great! Very happy with how well the quality of the photo turned out. I would recommend this :)

🐶Custom Made Pet Gifts out of Austin, TX! 🇺🇸 Free Shipping on orders $100+! 💭Have Questions? We're Here 24/7
Custom Pet Gifts (custompetgifts.co) has 310 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Jewelry & Watches · Austin, Texas
Excellent

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310 approved reviews, newest moderated first
Kelsey
Loved my keychain I ordered a keychain of my dog as a gift for my mom and it turned out great! Very happy with how well the quality of the photo turned out. I would recommend this :)
Gustavo M.
Excellent. The pendants and bracelet are really cool.
Response from Custom Pet GiftsJan 10, 2025
We’re thrilled to hear that you love the pendants and bracelet. Your feedback means the world to us. We look forward to serving you again in the future! 😊
Virna G.
That was really cute abd equal to the picture I sent
Response from Custom Pet GiftsJan 3, 2025
We're happy to hear that you found the item as cute as expected, your satisfaction means a lot to us. Looking forward to serving you again soon!
Alaric
I've purchased from this service multiple times before; they make great gifts and high fidelity engravings of pet photos. However this time I didn't expect to wait as long as I did for this order. I ordered 3 keychain pet engravings on October 26th and because the website said "due to increased demand to expect delays" I expected it to take an extra 2 weeks max to arrive to my house. I did not receive my order until December 9th, just missing my significant other's birthday by just one day. Maybe it's a good sign that they're receiving more orders. I just wish I was well-informed about when I'd be receiving them or where along in the process they are. I would probably use this service again, just will be cautious about when to expect delivery.
Karen E.
Customer Service is great. Very professional. I am currently waiting for my order to arrive so excited
Response from Custom Pet GiftsJan 3, 2025
Hello Karen, we’re delighted to hear that you had a great experience with our customer service team! Thank you for the trust and for choosing us :)
Leah
I still haven't received my item or had a refund or anything. The worst service i have ever had, no communication. *update: they still haven't contacted me
Response from Custom Pet GiftsDec 2, 2024
Hello Leah, I want to sincerely apologize for the negative experience you’ve had with your order and the lack of communication on our part. We appreciate your feedback.
BIENVENIDO S.
I have yet to receive my order which was placed on 10/19/24 and it is now 11/30/24. It says 5 to 10 day shipping from the order date then 3 to 5 days once shipped. I received no email or explanation to why it was delayed. I’m sad because I ordered before and never had this issue. I’m very disappointed!!
Response from Custom Pet GiftsDec 2, 2024
Hello Bienvenido, I sincerely apologize for the delay and lack of communication regarding your order. We understand how frustrating and disappointing this experience must be, especially since you’ve had positive experiences with us in the past. We value your trust and loyalty and deeply regret falling short of your expectations this time. Thank you for bringing this to our attention, and we’ll do everything possible to make it right. One of our customer servive representative will contact you shortly.
Christopher L.
The gifts were perfect as I had hoped. Arrival time was longer than I thought, but I am going to guess due to holiday orders. Awesome product though.
Response from Custom Pet GiftsDec 2, 2024
Thank you for your kind feedback, Christopher! We’re thrilled to hear that the gifts were perfect and met your expectations. We truly appreciate your understanding about the extended delivery time, which can sometimes occur during the busy holiday season. Thank you for your support and wishing you a wonderful holiday season!