Custom Pet GiftsReviews of custompetgifts.co

I love the product. It is a gold charm of my war dog Fighter. I was disappointed that it took over 6 weeks to get the charm. I ordered it on Nov 27 and got it on January 10. I wondered if your company was still in business. I will order from you again and I hope I get my order more quickly.

Edited: my order was delayed but I finally received it. I am pleased with my purchase. The keychain is very cute.

Been 6 days and haven’t received a shipping email. I ordered this for my sisters birthday on the 24 and I’m not sure if it will make it in time now. Really cool idea though

To Help Future Buyers: If you decide to order from Custom Pet Gifts, you should be made aware of the following: The website says 5-10 business days to create, so in total about 2-3 weeks plus shipping. Take this into consideration when ordering so you receive yours in a timely fashion. I ordered mine Feb 1st and got it Feb 28th. Additionally, do not contact customer service via e-mail. You are most likely to get a response from Facebook Messenger or Instagram. There is no phone number to call. Lastly, the keychains are pretty tiny which I did not notice from the pictures. HOWEVER, once customer service did get back to me, he/she was more than happy to discuss my issues and come up with a resolution. Despite two negative reviews I wrote previously that I have since removed, they were still very friendly and hoped my significant other liked his gift. Overall, the keychain did end up turning out beautifully and was identical to the photo I sent in and was of good quality. If you listen to the advice I mentioned above, you should have little to no issues. Thank you Custom Pet Gifts for resolving my issue and for the beautiful keychain.

I had a great experience with y’all. Just one minor thing happens during my order and that was just I got the wrong order but once I emailed you I got the right package the next week. There was great cooperation which I really appreciate! Other than that I love everything I ordered.

Product was fine and delivered timely. The only downside is the CONSTANT emails from this company.