Custom Pet GiftsReviews of custompetgifts.co

This is an update to a recently submitted review. I finally received my necklace yesterday. It is beautiful. The detail is great and the engraving that included special characters is perfect . In the past, my orders arrived in approximately 4-6 weeks. This order took 3 months to receive. I emailed the company 5 times without any response. There was no phone number to call, until I received my delivery confirmation where it was listed on the email. A response from the company to let me know of a delay would have been appreciated. But I'm happy to have actually received my product and to see the quality is just as good as my other necklaces. I would be willing to try giving the company another chance, but I know now to allow for extra time for shipping (and to save their phone number!)

I’ve attempted to contact customer service twice, never responded. I ordered a custom keychain a month ago. Never heard anything about shipping or processing. This was meant as a gift to my mother. I’ve ordered from here before. I would honestly just like a refund because this is ridiculous.

Ordered two keychains in March. Never received the items and reached out 3x w no response. I’ve finally disputed the charges w my bank. Super disappointing that they’d take the money and dip.

I think this company is closed

Never got the keychains I ordered and they took my money. Never got a response to 2 emails I sent a month after ordering. Never buying from this company again.

I have order from this company many times without issues. Unfortunately for this order nothing. I sent them an email checking on the status of my order as the website states 5-10 business day. I ordered April 21st sent an email on May 15th. I even reached out to them on Instagram. Nothing. As of June 4th I do not have my order and I’m out of about $130. Now when you go on the website it says all the products are SOLD OUT. I’m praying they do the right thing and send me my order as this is a Father’s Day & Birthday gift.

You gladly took my money and never shipped my product.

I ordered from them in 2022. great experience. i ordered again this April and have heard nothing. i've reached out multiple times and nothing. no idea where my order is or the status and no one will get back to me.