Fahad
Like a flash issue processed and resolved!!
Unfortunately our Customizer had a fault, even though fully charged the device motor would not start. Raised the issue with Culiau team and Carla very quick took responsibility for the case. With additional video evidence to validate the problem, Carla issued a replacement. I couldn't ask for more.. Just eagerly waiting for replacement device! Thank you Carla and Team Culiau!
Response from Culiau StoreJun 5, 2024
Hi there! Thank you for your feedback! We're glad to hear that Carla and our team were able to assist you promptly and efficiently with the issue you encountered. Your satisfaction is our priority, and we're committed to ensuring that you have a positive experience with our products. We appreciate your patience as we work to get your replacement to you as quickly as possible. If you have any further questions or concerns, please don't hesitate to reach out.