Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Simone
Helen was very great to deal with in our cruise booking. I would definitely use cruises.com to book my next adventure.
Response from cruises.comOct 4, 2022
Thank you for taking the time to leave us a review. We are happy you had an enjoyable experience with Helen. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
John S.
Travel agent was knowledgeable and worked to get us the best rate. She followed up with three phone calls to advise me of reductions she was able ever us.
Response from cruises.comSep 30, 2022
Thank you for taking the time to review your Cruises.com booking experience! We really appreciate your positive review! If there's anything further we can do for you, we are here to help! Enjoy your upcoming cruise!
Lawrence
Monday, Sept 26, 2022 So far we do not have any cruise experience with Royal Caribbean. We wll comment on our cruise experience after completion. However, we can comment on the booking, etc. 1. Fantasy Pfanenstiel Travel Professional 1-800-288-6006 Ext. 55301 was very professional, patient, courteous and responsive to our desires. 2. We need dinner reservation on 5 p.m., yet to be complete. 3. No cabin asignment yet. We request mid ship cabin and higher than 6 deck. Thank you and looking forward to see you your level mgmt & on board service.
Response from cruises.comSep 29, 2022
Thank you for taking the time to review your Cruises.com booking experience! We really appreciate your positive review! If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
pedro R.
Excellent excellent excellent
Response from cruises.comSep 26, 2022
Thank you for taking the time to leave us a review. We are happy you had an enjoyable experience with us. Happy cruising!
Michael W.
My agent was friendly, helpful,knowledgeable and great to work with. Thank you so very much. It will be our first cruse.
Response from cruises.comSep 26, 2022
Thanks for reviewing us. We know that you have choices when booking your cruise vacation; we appreciate you booking with Cruises.com. Happy cruising!
Leann A.
Royal Caribbean is nothing but problems. We have had to call over issues many times before even going on the cruise. We are always on the phone for over an hour and about 50% of the time we get "disconnected." We were sent an invoice that shows a zero balance and then five months before the cruise, 5 months after the booking we were sent a new invoice saying we owe $1000. If we do not pay the cruise is canceled without a refund, and we would lose $6000. We have always booked through Carnival and will only book through Carnival in the future. When I told them that, they basically said they didn't care, I was only one person.
Response from cruises.comSep 26, 2022
Thank you for your feedback. We apologize that you did not have a remarkable booking experience Please call us at (800) 288-6006 or chat with us 24/7 at https://www.cruises.com/. One of our Customer Experience Team members will be happy to talk through this to better understand the issue.
Cathy Corcoran T.
It was so easy to do . Prices are amazing . Will definitely book again
Response from cruises.comSep 13, 2022
Thank you for your positive rating. We are happy your booking experience was so positive! Thanks again - we're counting down the days with you until your cruise vacation!
HG
Booking over the phone with Kathleen at Cruises.com was easy. She has helped us with several cruises, and she is incredibly helpful with every detail. That's why we keep coming back.
Response from cruises.comSep 13, 2022
Thank you for taking the time to leave us a review. We are happy you had an enjoyable experience with us. Thanks again and happy cruising!
