Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Michelle F.
Daniel is an AMAZING sales man. He was helpful, insightful, and patient with us while planning our booking!
Response from cruises.comOct 31, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you are happy with your Travel Advisor Daniel. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Joseph V.
The service that you get from this company they welcome you with open arms they do not rush you answer all your questions and when you're done even thank you for serving you on top of all that you get a great price and always a few extras here and there and if you want a real good travel coordinator call Miranda Eastep 1-800-288-6006 extension 38047 she will do right by you thank you Joseph villani
Response from cruises.comOct 29, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. Reviews like this motivate us and help us ensure we provide a top-notch experience to our customers! We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Dawin C.
Customer service was beyond outstanding!
Response from cruises.comOct 29, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
DanInMD
we have booked well over 8 cruises with Cruises.com and each time we have issues with what they promise...they over promise and under deliver..they don't tell the whole truth about what you get with them,and when you asked, they say you should have asked at the time.....there are many other travel agents out there, most are alot better Called and spoke to a rep to explain my issues and asked for a manager to call me… she told her supervisor and they didn’t think anyone had the time to call… no surprise there!
Response from cruises.comOct 29, 2022
Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience. Please give us a call at (800) 288-6006, send a private message, or chat with us on our website 24/7 so that a member of our Customer Experience Team can look into this for you.
customer
Kind, responsive ans knowledgeable agents. Lots of deals to explore, full maps, advice for neophyte cruisers like me.
Response from cruises.comOct 29, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
Leslie C.
The whole process was quick and informative
Response from cruises.comOct 29, 2022
Thank you for your kind words and this wonderful review! We're so glad to hear that you had such a great experience booking your cruise vacation with us. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Primetime P.
Called to cancel New Holland Cruise after booking thru Cruise.com. Cruise.com wants almost $250 then they told me NewHolland wants $999. Good deal ha? Just booked 2 days ago total was $1480..
Response from cruises.comOct 21, 2022
Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience. Please give us a call at or chat with us on our website 24/7 so that a member of our Customer Experience Team can check into this for you.
Billy L.
Easy to work with. Polite. Worked with me to get me the best deal. Explained things well.
Response from cruises.comOct 24, 2022
Thank you for your review. We are incredibly happy to hear that you are pleased with your easy cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!
