Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doug H.
Pam was great and explained everything up front and was very explanative on all the ins and outs of the cruise.
Response from cruises.comOct 17, 2022
We really appreciate your positive review! We are SO happy to hear that Pam provided you with such a remarkable experience! We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
S M.
You shouldn’t advertise you are going to give a gift card or money to be spent on board the ship for up to $1500.00 and then when you check out you get $75.00 for two people. That is pretty misleading
Response from cruises.comOct 14, 2022
Thank you for your review. We appreciate you choosing to book with us. We apologize for any confusion surrounding promotional opportunity. UP to 1500 is based on the based rate of the minus any port charges, taxes, and fees per terms and conditions attached to the promotion. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
Alfred A.
It is always my pleasure to have Katrina Freeman help me with my bookings. She is professional, knowledgeable, friendly, and very efficient. She solves any problems and makes it easy to book and manage my bookings. 5 Star service!!!
Response from cruises.comOct 14, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you are happy with your Travel Advisor. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Christy C.
I have booked cruises on several occasions with cruises.com. I always find that I get the best deals best perks and helpful service.
Response from cruises.comOct 14, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
B. K.
A seamless experience. Excellent price
Response from cruises.comOct 14, 2022
Thank you for your review. We are incredibly happy to hear that you are pleased with your online cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!
Roger
Love our cruise consultant Charmin Stallworth! Always enjoy talking to her and she makes booking our vacations fun and easy!
Response from cruises.comOct 17, 2022
Thank you for taking the time to leave us a review. We are happy you had an enjoyable experience with us. If there's anything we can do for you, we are here to help! Thanks again and happy cruising!
Roy M.
Shelley didn't send the emails she was supposed to and the cruise line can't find anyone else in my party. I don't know if that's them or your site. Just not a great start! I'm remaining hopeful.
Response from cruises.comOct 14, 2022
Thank you for your feedback. We are sorry to hear that you are disappointed with your booking experience. We appreciate your business and we would look forward to the opportunity to resolve your booking issue. Please call us at (800) 288-6006 or chat with us 24/7 at https://www.cruises.com/. One of our Customer Experience Specialists will be able to help you work through this.
Shayleigh B.
Tonya was very easy to talk to. Answer all my questions. She even give me information about another cruise I didn’t know.
Response from cruises.comSep 30, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If you have any questions we're always happy to help! Thanks again and happy cruising!
