Sheila S.
2022 Christmas Grinch
Title of the review says it all. Be aware that some agents can be very argumentative and failed to please us. Tried to get the room originally we saw available booked by agent 3 times but there is a lack of clear defining confirmation before deposit. At least in our situation. We canceled after so looking forward to the Christmas cruise we saved for.
Response from cruises.comAug 22, 2022
Sheila, Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience. We would like the opportunity to make this right. Please call our Customer Experience Team at (800) 288-6006 so that we can better understand your specific issue.