Crown & PawReviews of crownandpaw.com

Very quick response timing!

Great options for designs, but I remember being able to see a preview before purchasing so now I'm nervous her picture won't look good.

Customer service is great. Not a fan of just their email only policy for customer service, but they are super accommodating and kind.

You site ordering is glitchy and slow. Igor my order done, but changing my mind or editing was a pain.Even the date of writing this review came up wrong & I had to edit.

Easy to use website, photo upload is quick and intuitive.

Where do I start. I ordered a Christmas present for my mother who's dog of 16 years passed away. It was *guaranteed* to arrive by Christmas. I even foolishly paid extra money for it to expedite the service, so I would get it days beforehand. I emailed them frequently requesting for updates whether the portrait had shipped or not since it was "ready to print." It remained there for weeks and I couldn't get a hold of a single person. When I finally got ahold of someone, they told me they wouldn't give me a refund. They only work through email and you're constantly going back and forth with a new human or bot (most likely). Not only was it incredibly aggravating and EXPENSIVE, the portrait was a pathetic job done by AI, I could've done a better job on my own computer! Save your money and yourself the hassle - shop literally anywhere else.

Ich war ingesamt sehr zufrieden

the support staff making experience great!