Crown & PawReviews of crownandpaw.com

It took over 6 weeks to get my dog portrait.

Easy to upload photos. They have a great guide to read when considering what photo of your pet to use. The end results are really great.

I placed an order - no communication - no order received. I have been scammed our of my $$$$. Stay away!!!

It’s A scam website I paid 65 dollars for a EMBROIDERED shirt was sent a cheap screen print. They will take advantage of sad pet parents do not support.

Placed order on 9/23. Email and website say artwork proof will be sent in 1 to 2 days. Hadn’t received artwork by 10/6, so requested order be canceled because it was for a birthday gift that was no longer going to arrive in time. Told refund would post in 6 working days. It’s been well past 6 working days and customer support is ghosting me. No response to 3 inquiries via email or on one of their Facebook ads.

Don’t get your pet portraits here! If you’re unhappy, you will not receive a finished product. You will be charged, will not receive a product and you will not be able to contact anyone! Find a reputable company for your beloved pet portraits! I would give it a 0 if I could.

I'm a returning customer from less than a years ago and this recent experience has been terrible so far. The communication has been absolutely awful. The site states they will get back to you in 24 hours. They finally got back to my first inquiry 4 days later. I made a purchase on the 1st and purchase the 24 hour proof option. It's after 10pm on the 4th and I haven't heard a thing from them. I sent an email asking for a refund for the 24 hour proof and I think I'm being ghosted. I won't be recommending Crown & Paw anymore if this is how it's gonna be. I just want my order. It's a birthday gift for my best friend.

This is probably the 6th time I've ordered portraits from you for myself and family members. They have been a hit, everyone has loved them. Past and present, our fur babies have been honored! Thank you so much!