Crown & PawReviews of crownandpaw.com

Easy quick and hopefully quality work

I did not click or order the skip queue option but was charged for it

The portraits are adorable; however, the customer service is horrendous. On May 15, I placed an order for two portraits, both going to my address. Only one made it. I did some investigative work and found that rather than sending the portraits together, Crown and Paw mailed one to my address (got it) and one with an incorrect name and address, but with my zip code. I communicated this to the company, and I’ve still not received the portrait. When customer service does respond (via email only because there’s no phone #), I receive a BS status and then radio silence. My next stop is the better business bureau. Again, the portraits are super cute. God help you, though, if something happens.

I sent Crown and Paw a photo of my Border Collie with an intense stare that personified her personality. The print I got back made her look crosseyed. I had hoped it would be a reproduction of the photo I sent in. But it was not. When I complained to their customer service they asked me to forward a photo of the print I received. I never heard back from them. Very disappointed in the quality of their work. I’m not going to be using them or referring them

Easy to navigate

The options made it very easy to choose what look I wanted for my portrait. It is a very unique way to display your pet. The realism of the portrait is amazing! Thank you

Really easy to follow process, very quick, no trouble. Great artwork

I bought two pictures. Since they ensure YOU are happy I figured why not. Their graphic designer did a terrible job bt I wanted input from my daughter on a laptop (I was traveling and it was her dead cat). I get home and open the file and they says its shipped...they were HORRIBLE proportions and placement. I emailed BEFORE it shipped and they pretended to care and blew me off. Call your credit card company and back charge the products ASAP. I have all the documentation via email of them doing nothing. They are too lazy to ask for the bad artwork back. At least I can use a different company and then my daughter can paint silly things on this horrible version of a product. BUY ANYWHERE ELSE.