Creative Playthings Reviews | Read Customer Reviews of creativeplaythings.com

Creative Playthings Reviews | Read Customer Reviews of creativeplaythings.com

Creative Playthings reviews

462 approved reviews, newest moderated first

Jason
Aug 7, 2019
Love the trampoline and the install…
Love the trampoline and the install went great! A wonderful experience!
Report
Keri C.
Jul 31, 2019
Installation was perfect and just as…
Installation was perfect and just as planned
Report
Mary S.
Jul 28, 2019
We studied many options of swing sets…
We studied many options of swing sets for our grandchildren and decided on a Creative Playthings set with swings slide and two climbing apparatus. It has been an overwhelming success!
Report
Robyn F.
Jul 25, 2019
The best customer service
The best customer service! I spoke with many different people throughout the process up until delivery of my order. Each and every person was kind, thoughtful and extremely helpful. I highly recommend purchasing through Creative Playthings.
Report
Matt H.
Jul 24, 2019
Bolt literally snapped in half
Bolt literally snapped in half. After 2 months a bolt securing handle at the top of a ladder literally snapped in half. Its been 3 weeks since I notified them and nothing has been replaced and they cannot provide me with any information when the new pieces will be available. Inept customer service.
Response from Creative PlaythingsJul 24, 2019
Good Afternoon Matthew. We apologize for the delay. The replacement parts are on its way to your local service. They have scheduled the repair date for this Friday. They will be contacting you tomorrow to confirm.
Report
Amber & A.
Jul 22, 2019
Great product
Great product. Looking forward to using it with my family. Feels safe and my daughter loves it. Well built, sturdy.
Report
Judy B.
Jul 19, 2019
Disappointing...
My grandson was thrilled with his new play structure. Unfortunately the climbing wall was not installed properly. The bottom slat came complete off and other slats were not attached tightly. Very disappointing that the installation was not professionally installed.
Report
CG
Jul 18, 2019
Love the set, not so much the installation
The swing set itself is fantastic, unfortunately the installation did not go very smoothly and we are in the process of getting some new pieces of wood and having CPT come back out to fix. They have been very good about customer service with our issues. Make sure that you check out the set thoroughly after installation since there's a 30 day window for issues. I'm hoping once everything is fixed we have a long run with the set itself.
Report