Creative PlaythingsChildhood Starts HereCreative Playthings manufactures and sells the highest quality and best value wooden swing sets on the market today.Personal Shopping AppointmentsOur stores are open for personal shopping appointments! Call your local store today to schedule your appointment or to order a custom Swing Set right over the phone!
Creative Playthings (creativeplaythings.com) has 462 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing462 approved reviews, newest moderated first
David M.
Trisha was a pleasure to deal with during this crisis. She was helpful, accommodative and professional in making sure we got what we needed in a timely fashion. We needed a few missing parts after installation but she made sure they were sent immediately. Early days but we are very happy with the Williamsburg swing set.
L B.
Great product. We have had our play set for over six year. Creative Play Things make a wonderful product.
Amanda
The boat wheel should beep. And the binoculars should be able to be adjusted.
Christine O.
This rating is a direct response to my interaction with Anela from the Scarsdale location. I have not yet received my set, but she was extraordinary throughout my shopping and decision-making process. I called many times with many questions. Both pre-order and post-order, she was professional, knowledgeable, patient, transparent and incredibly helpful. Creative Playthings is lucky to have her on their team. I recommend you ask to speak with her if you are considering making a purchase. I'm very grateful and I'm excited to receive my set! Christine O
Caroline D.
Update: Thanks to Creative Playthings for the quick follow-up to this review. They reached out and I received my swing in just a few days. A great product, as always, just some kinks in the system at the moment (understandably). I write this knowing and understanding that things today are unusual and so much is beyond our control. When I ordered a new swing for my baby I understood it may take longer to ship than normal. However, I have heard nothing from CP other than the initial email to say they received my order. No word on delivery at all. I have called twice and emailed and still no response. I’m not upset about not having the swing, I am frustrated about the total lack of communication.
Response from Creative PlaythingsApr 30, 2020
Hello, We apologize that no one has reached out. You should be receiving an update today on your order. Thank you.
Jeff
I ordered and paid for a glider swing with premium bracket but received a glider swing with "economy" bracket. It took almost 3 weeks of numerous emails and phone calls to customer service with no response until I left a review. I received the correct bracket almost a month after my initial order. All this could be due to COVID-19 and the new challenges businesses face because of it.
Response from Creative PlaythingsApr 30, 2020
Hello Jeff, We apologize for the incorrect bracket being sent and assure you that the correct one is sent. Please keep an eye on your email with information with an order number for that bracket. Thank you.
M.Rem
Product gets a 5. Install; would have given a 5, but the stakes weren't driven far enough into the ground- when each (3) swing is in use, the leg lifts off the ground.
Krista
Overall satisfied. There were a couple screws missing and some chipped off wood, but they put it together accurately
