Cozy EarthReviews of cozyearth.com

The item I ordered arrived timely, packaged well, and I loved it.

Good to know cozy earth has enough customers that customer service for returns is no longer necessary. Charging the customer for return shipping and then a processing fee is their right, just as their (former) customers have the right to shop elsewhere.

Hands down the best pajamas I’ve ever worn. The fabric is so soft and I don’t get night sweats!

I recently started shopping with Cozy Earth after reading an online review of their women’s cashmere cardigan. The review was correct, the cardigan is well made, 100% cashmere, and so soft!! I also love their pajamas and bedding. I can’t say the shipping has been super quick in the three times I’ve ordered, but it hasn’t been excruciatingly slow, either.

One day after I purchased, they had a sale that was more percent off. I emailed cozy earth and they reimbursed me the difference. Also the pjs are so soft and comfy. I can’t wait to sleep in them.

I love these pjs and can’t wait to get more. I work from home so love getting to wear these cozy things all day

They are suppose to be known for the their customer service until your package never arrives. My package never arrived and they told me that they would send me a new package but I can never exchange or return and that I won't be able to utilize the warranty. I also paid extra for package insurance and yet this was how I was treated when my package was lost. I went back and fourth with them and they continued to act Sympathetic, but wouldn't give me any warranity. I asked for a refund as I spent 700 on three sets because of all the good reviews and we have several bedrooms and I have NEVER tried Cozy sheets, still... somehow this lost package was now my issue... and no matter what I was stuck with these sheets I have never tried. It's the worst customer service with a smile... but read between the lines. Anyway, got the sheets... they're thin and nothing amazing. Wrinkles quick. Very similar to other bamboo sheets and tencel sheets which I tend to use. So what is the hype?

Best pajamas ever!