Cozy EarthReviews of cozyearth.com

Amazing silk and so comfortable. The customer service is amazing!

I have two sets of the sheets and truly love them. I will not go back to cotton. I did have a issue with a twin fitted sheet on a set for a king bed. The elastic that fits on a corner of the mattress relaxed to the point of not holding when put on. I had to contact customer service 3 times before I got a response on the issue. I sent pictures as requested 3 times. Finally, I got a response that said I had already had a claim on this order and were only allowed one claim. The first claim was for a tear in the sheet upon receiving them. I quickly responded by telling them that nowhere on their warranty page did I see that you could only have one claim per order. I was instructed to use the order number from another set I had ordered. I did that however, I received a email saying they would honor the first order number I sent. It took a total of 4-5 weeks to get this rectified. I love the product but Customer Service needs help.

Made Cosy Earth my family wide gift source for 2024 after getting some pj’s and socks earlier in the year. With ten people visiting covering people in their twenties, thirty’s and sixties, pj sets for all the women and tech joggers and tops for the men, and the fabulous socks for all, it was a Merry Christmas for all! Raves all around for the materials of all products, soft, warm and great fits! I had one size ecchange was completely seamless and they were able to ship to CO instead of NC!

UPDATE: I increased their star to two because a few of their products are good. Review: I'll keep this short. Cozy Earth sells bamboo apparel and bedding. Not all bamboo products are created equal, Cozy Earth sells bamboo products (as well as a fw others ) and the quality is very good. It's also so overpriced that they must rely on marketing, gimmicks, scarcity tactics, "sales", codes (that cannot be combined and thus are very hard to use) and membership because who doesn't love to pay to shop? One very odd gimmick they have is "We Made Too Much Sale." No, they did not make too much, they charge too much its not a supply constraint its the fact that there are other companies that also have high quality bamboos without feeling like your spinning a wheel on Temu. Spoiler: The point of these sales is simply to get you on their site. Once your are there it turns out that they made "too much" of one specific color only available in the "crib" size. This is the emergency you texted me 4 times about? I have no cribs, no babies. Sometimes one color that nobody would want is avaible in toddler size and occasionally in twin size. But it's not even a great deal. Membership is $149 and valued at $960. Before you buy keep in mind that bamboo pants- not the most flattering. Also, if you were not shopping for them in the first place is it really valuable? The credit is helpful and the 20% back is good but the system is designed to constrain you. Every month you get $35 but again it's a code and then so are your credits and you can't combine them. Sales are constant and can reach 50% but will require a code. You can't combine codes you have to buy at least 3 things to get the best price and you're working with such high starting prices. What if they just sold things as a normal price. Their sheets- great, duvet covers great, inserts- not a smart buy. The Best Buy is the throws, the Cuddle and Bubble blankets are off the charts the best you can find. I have tried so many brands they are the best. Recently the quality has changed. Beware of darker colors on the Bubble blanket its not as soft. The polyester strands are smaller and darker dyes decrease the softness - stick to cream for the bubble. The cuddle is consistent across all sizes. Their return policy is excellent, but keep you original bags. Perhaps the thing that worries me the most is their packaging. It's too extravagant. It's a red flag that you are not paying for the right thing. Unless you love tote bags with zippers (and need many) they are spending your money on packaging. I vote for you to lower your prices and just use regular packaging. No more Oprah. I love her shes a great person but it's enough. Yes one year it was one of her favorite things. Oprah likes a lot of things though and Oprah doesn't mind paying $375 for King sheets (which are supposedly retailing for $536 (where?) but are 30% off and you can sort of justify it but here's the thing. By month three there isn't much else to buy. You have to order at least 2 times per month if you want to use your benefits and 3 items each time to maximize the discount and after you have bamboo sheets and duvet covers and inserts maybe a robe there is nothing else to buy. What about an actual Quilt? What about some other fabric types? Even a bamboo quilt would be nice. Inventory is really hard for them to manage. They keep running out of thing and then don't restock for a very long time. Their products are made in China which is to be expected - Amazon does many of their deliveries so it's usually fast. Customer service is excellent but they don't actually help with the bigger problem which the whole model is really about marketing and not quality bedding. They have some great products but are in this trap of relying on influencers and promo codes and I don't know about you guys but sometimes I just want to buy what I need without figuring out some kind of algorithm just to get a decent price. I love their products, they don't need any games, people don't want to have to play.

I wish I could give a 5 star review but I’m still waiting for my order. 14days now and nothing. I Sure hope someone can rectify this problem.

I was gifted the bubble cuddle blanket. Life changing. We have a large sectional sofa. We can warm up three Grandchildren and us. It’s light weight while warm but not hot when it’s over you. Worth every penny.

I just want to say COZY EARTH IS A GREAT COMPANY! Their products are excellent, well made, beautiful in design and naturally beautiful-that OSS the way you feel when wearing the softest cotton on the planet! I bought a group of pillows for my couch and they are the coziest pillows I’ve ever bought (I’m 66!!), even my husband loved them!!! I really can’t say enough about their customer service too, they go above and being and I’m most grateful for CE 💙🙏

Most luxurious pjs! I’m never going back to regular pjs after this. These are life changing!