Don H.
I was Disappointed…but their customer service was OUTSTANDING! Ethan Copley resolved my issue with super professionalism!
I purchased four sets of Waffle Bath Sheets…two separate orders (3 + 1). Two of the towels had/have snags. One small and one long. I have not washed them and am disappointed since the towels are so expensive and I would expect a better quality assurance process.
Response from Cozy EarthJun 11, 2024
Hey Don, I appreciate the reach out and feedback on this going on. I am sorry that this had happened to your towels. If you could email me at [email protected] I would love to help you get taken care of. Thanks, Ethan

