Jenna C.
Lovely duvet cover and great customer service
I have been looking everywhere for a soft linen duvet cover. And this is it! The bamboo linen mix ensures a soft, light weight, wrinkle resistant material. There are comments here that the duvet cover doesn’t fit traditional sized duvet insets. I didn’t find that to be true. I had an issue with my comforter on arrival, I reached out to the Cozy Earth support staff and they were able to get things corrected right away. Overall, really happy with the product and would recommend to others!
Response from Cozy EarthJun 24, 2024
Hi Jenna! Thank you for the feedback! We are terribly sorry that you have not a good experience with our customer service. Typically with final sale items we cannot guarantee that we can process an exchange, however in this case, it is different. Please reach out to me at [email protected] and I will be happy to assist you! Thanks, Ashlyn

