Cozy EarthReviews of cozyearth.com

I do not write manny reviews but I bought Cozy Earth sheets for both my parents and my mother in law for Christmas and they are loving them. They are comfortable, soft, cool and fit perfectly. I can’t wait to order some for my husband and I are kids upon completion of our new home. Thank you helping us to bring so much comfort and joy to our family during the holidays.

This is my first time purchasing an item from Cozy Earth. I bought the waffle bathrobe for my daughter as a Christmas present. She describes it as soft and luxurious. After she gets home from a long day’s work, she enjoys the comfort it brings.

Great products. Sheets are the best, shirts very soft and comfortable. I’ve gotten the comforters, blankets, etc. However! Customer service is terrible. I’ve now had 2 problems in the past week: i was going to order some things, but every time i put it in the cart, the price was different. I emailed and was told to send screen shots, which i did. Still wasn’t enough and after 6 back and forth emails, i just gave up. Then, there is supposed to be a 5 year warranty against pilling. Went to the warranty site, put in all the info, and pressed Submit- said ther was an “error” One last thing is that they are always running out of supply. I’d say right now 80% is “out of stock”.

Ordered my mother in law an expensive sweater- it was too small so I wanted to exchange it for the exact same sweater in a L- they won’t exchange it since it was a final sale item. I understand not giving credits, but if we just want the same item in a bigger size? Crazy.

I have an older set of cozy earth sheets I bought in 2019. We loved them from day one. They were breathable and buttery soft. Logo embroidered on the corner. Beautiful and quality. Everyone loved them so I thought I'd purchase a pair for my in-laws, parents and daughter and me and my husband. Everyone was so thrilled to receive the sheets but once we all put them on out bed we quickly realized they are not at all the same. First off the texture went from buttery, smooth to silky sheen, that sticks to skin and sleeps hot. We were kicking our sheets off all night. Also the beautiful logo tags are now cheap looking and the embroidery is gone. These are not lux at all. I am so embarrassed and disappointed. Cozy earth.. you did us dirty..

My mother in law ordered pajamas for me for Christmas weeks in advance and they never arrived. She called the company multiple times and their response was she could buy another pair or still wait for the original pair to arrive. Apparently, they use the slowest and cheapest shipping methods and the package goes to multiple cities and transfers that take forever which also means it’s easier for your package to get lost. My pajamas never left a facility guess somebody wanted them. My mother in law called again when she contacted USPS and they could see that the package never left one of their facilities weeks ago. They finally offered to send out another pair. Will see how long or if those ever arrive. Don’t recommend ordering from them.

Love my lounge wee 2 pc PJs ! I also have added a pair of pants & a tee.. I’m adducted to the fabulous fabrics !

Poor quality bamboo blanket. Not as advertised. Blanket is quite thin and not soft as described. Customer service is non responsive. I have emailed, phoned,trued chat with no response other than someone will reach out.