CoziwowReviews of coziwow.com

4.5149 reviews
Pet Stores
2090 S Etiwanda Ave, ONTARIO, California

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Coziwow

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About Coziwow

Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being.Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.

Coziwow (coziwow.com) has 149 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: coziwow.com
Website: coziwow.com
Category: Pet Stores
Location: ONTARIO, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Coziwow reviews

149 approved reviews, newest moderated first

VintageTxGardener
Sep 22, 2023
Great item, Quick delivery - Thank you!
The order arrived quickly. The cat wheel is very sturdy and seems well made. I added some catnip and my 4 cats seemed interested but so far they have not figured out how to walk/run on it. Two of them have used it for scratching, they will crouch down on their belly and reach up to scratch, but once it start to move forward they will turn around and reposition to the opposite direction. Hopefully they will get the hang of it one day (we've only had it a few days).
Response from CoziwowSep 24, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
Curt K.
Sep 13, 2023
Very happy kitties
My order was delivered quickly, everything was packaged well and the Catio was easy to put together. I have six indoor cats and they are so happy to be able to go outside in a safe enclosure. I could not have built the Catio for what this kit cost so I’m very happy with my purchase!
Response from CoziwowSep 14, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
John B.
Sep 11, 2023
Very responsive customer service
Very responsive customer service. Will purchase again.
Response from CoziwowSep 14, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our service. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
bonnie S.
Sep 7, 2023
The cats really like their new catio
The big catio we bought was well priced, came promptly and was easy enough to put together that my daughter and I did most of the assemly (calling in Dad for attaching the roof). BUT, the catio has a design flaw - the lounging shelves are set directly above each other making it fairly hard for them to get to the upper shelves. I had to go "off script" for the cats to have best access to the three higher locations. The cats are enjoying it
Response from CoziwowSep 10, 2023
Dear Customer, Thanks for your message. We are sorry for the inconvenience caused. If you still have any other issue, please kindly be free to contact us at [email protected] . We will check and help you solve the issue soon. Waiting for your message sincerely. Best Regards, COZIWOW Customer Service Team
Desiree S.
Sep 6, 2023
I wish it was a little more sturdy.
I wish it was a little more sturdy.
Response from CoziwowSep 7, 2023
Dear Customer, Thanks for your message. If you have met any issue of our product, please just be free to contact us at [email protected]. Thanks for your patience and have a great day. Best Regards COZIWOW Customer Service Team
hannah H.
Sep 5, 2023
Thank you
Thank you. I haven't opened the product yet, however, your prompt respond to each question I had, made me confident that your product is as good for you have diligent people working. Have a good day.
Response from CoziwowSep 6, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our service. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
Tanya C.
Aug 30, 2023
The product was difficult to assemble
The product was difficult to assemble. I have a larger wheel purchased elsewhere that I had no problem putting together. I bought this one for a catio outside. It doesn't snap together you have to force it.
Response from CoziwowSep 3, 2023
Dear Customer, Thanks for your message. We are sorry for the inconvenience caused. If you still have any other issue, please kindly be free to contact us at [email protected] . We will check and help you solve the issue soon. Waiting for your message sincerely. Best Regards, COZIWOW Customer Service Team
Igor L.
Aug 22, 2023
The order was delivered in reasonable…
The order was delivered in reasonable time, the product looks and functions just as I expected so far. Thank you very much
Response from CoziwowAug 23, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team

CoziwowReviews of coziwow.com

About Coziwow

About these reviews

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CoziwowReviews of coziwow.com

Coziwow reviews

Great item, Quick delivery - Thank you!

Very happy kitties

Very responsive customer service

The cats really like their new catio

I wish it was a little more sturdy.

Thank you

The product was difficult to assemble

The order was delivered in reasonable…

About Coziwow

About these reviews

More in Pet Stores, California

Boomerang Pet ID Tags

ArcataPet.com

Pop's Birding

Blackwater Aquatics

Coziwow reviews

Great item, Quick delivery - Thank you!

Very happy kitties

Very responsive customer service

The cats really like their new catio

I wish it was a little more sturdy.

Thank you

The product was difficult to assemble

The order was delivered in reasonable…