Letty
I'm happy - post adjustments
At the end of the day, this enclosure is just what I needed, and Im excited to be able to bring my cats out on the balcony. They're already getting used to the enclosure. My complaints are that I had to rebuild it because the instructions didn't clarify that the wiring would be flush with the exterior, otherwise the inserts won't fit. Also, the inserts have the same grate structure as the rest of the enclosure, which doesn't make it comfortable for my cats to walk on. I just stuck some cardboard underneath the cushions to make the inserts solid and easier to walk on. I can tell the cats appreciate the adjustment.
Response from CoziwowAug 23, 2023
Dear Customer, Thanks for your message. It is nice to know you are satisfied with our product. For the issue you mentioned, we have collected it for our factory to check and improve. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team



