CoziwowReviews of coziwow.com

Extremely pleased with the quality of this ramp! It’s very well made, sturdy, and easy to use! I love that there are four height settings; the tallest one perfectly reaches the top of the mattress so my senior cat can get on the bed more easily. It will take a minute for kitty to adjust, but I’m confident he’ll like it, especially because the slats and carpet should give him something to sink his claws into and feel safe. Customer service was great as well! The ramp arrived in just a few days and was packaged well. It folds down to a small, easy size for any future storage. Finally, it was so refreshing to smell real wood when I unpacked the ramp; so glad I found this and didn’t settle for some of the sad plastic stairs that are out there.

I discovered after assembling half the tower that some of the holes didn't match up properly. The directions were not clear enough to make sure the different parts had to be set up in specific positions. I also am missing one screw, #D. I will call the help line for a replacement. It took three people to do the whole project so far, will finish when I get the missing screw.

Wood became worn out in less than 2 months. Now the pieces won’t stay on the tree.

A representative from Coziwow contacted me by phone, which I really appreciated having a person to talk to. Once I explained the issue with the "fabric" not the cat tree structure itself, I was asked to send photos. I sent photos and quickly received a response which included a very satisfactory solution to the problem. In addition, Coziwow is going to look into optional fabric for the cat tree going forward. I have many cat rescue cat friends who really like the configuration of this particular cat tree and would love to know if another fabric option becomes available. P.S. My 3 young cats love it for playing hide & seek and for sleeping! Thank you Coziwow for being so responsive when so many vendors have forgotten the meaning of "customer service!" For my next purchase I am seriously considering the "wheel" and the wall-mounted perches for Christmas!

Easy to assemble Fast delivery

Very well made and strong. More like a dog jail, think alcatraz he aint breakin out.

Wonderful company to do business with due to their great communication and speedy delivery.

Finally - a kennel large enough and sturdy enough for my 80lb ( and still growing) German shepherd. It arrived on time and was easy and quick to assemble. And I don’t have to worry about him getting out.