CouchsurfingReviews of couchsurfing.com

I've been a member for many years. When Covid hit and they started to require a membership subscription, I understood the need. (Even though FREE was nice as long as that lasted.) The system works pretty well, but I discovered this summer that my membership fee had be drawn twice each month for 1½ years. I stopped one and asked CS if they could give me 1½ years without paying for that period, since I'd already paid it. We had a long correspondence which basically was: CS: Our policy says we can't give refunds Me: I haven't asked for a refund. CS: Our policy says we can't give refunds Me: I haven't asked for a refund. CS: Our policy says we can't give refunds Me: I haven't asked for a refund. CAN YOU POINT OUT WHERE i HAVE ASKED FOR A REFUND? CS: Our policy says we can't give refunds Me: I haven't asked for a refund. That got tiring and I have now stopped paying, so now I'm locked out. So I can't offer anyone a "couch". CS has gotten 1½ years extra membership fees and I'll be giving 1 or 2 stars in stead of 4 or 5. Who is winning anything by that?? When I got locked out there was an offer to export my data. I choose that and got a mail. But when I tried to access the export I was locked out from that too. some other small points: I tried several times to get my address verified. They're supposed to send a postcard, but they didn't come. (_Maybe_ one came once but it didn't work.) I think CS could make their "verified" price much clearer. Most of the 1* reviews are about that, so be aware that it costs a bit! Otherwise I have enjoyed CS. I have used the people with references. So I can recommend that. Sometimes I've let people without references tent in our yard. Then I could give them references when I got to meet them.

It was written on their website "Get Verified using credit Card". And Then Suprisingly I noticed that I have been charge more than 50€ for that ! It's a crazy way to scam people !!!!

Estafadores

Cet application n a jamais correctement fonctionnée... En plus tu dois payer pour l abonnement, plus 56 pour la verification Encore des gens qui profite pour ce faire de l'argent sur les belles âmes ! Degoûtée

They sided with a psychopathic man, instead of believing women (who were vouched for, with stellar reviews). Couchsurfing used to be a great place. But now it's full of scammers and psychopaths, especially in Florida. The couchsurfing management is just as bad.

Ich bin seit mittlerweile 15 Jahren auf Couchsurfing aktiv. CS war für mich immer ein Ort der Liebe und der Freundschaft, egal auf welchem Teil dieser Erde man geboren wurde. CS steht für Frieden auf dieser Welt. Letzte Woche hat mich ein Couchsurfer aus Israel angeschrieben und von seiner rassistischen und nationalistischen Einstellung erzählt. Er unterstützt den Völkermord an den Palästinensern und sieht die arabischen Völker als untergeordnete Rasse an. Dieses rassistische Weltbild gehört nicht auf Couchsurfing und auch nirgendwo sonst auf dieser Welt. Ich habe daraufhin Ruhe bewahrt und kam gesagt, dass CS kein politischer Ort sei. Auch könne er hier nicht den Genozid an einer Bevölkerung bewerben. Zu meinem Schock hat mich dann der Kundenservice von CS ermahnt. Ich habe daraufhin Stellung bezogen und erneut eine Ermahnung erhalten. CS stellt sich damit klar auf die Seite Israels und ist alles andere als politisch neutral. Für mich ein absoluter Grund nach 15 Jahren zu verschwinden.

Their payment verification is a scam & they don’t seem to care about their users. I’ve got caught on their dark scheme and immediately contacted their support. They sent me script text and now are not responding at all. Using the term “payment verification” is misleading. Not displaying the information about cost and no-refund term is not fair! Now, I’m taking all the possible steps to get my money back.

There was an issue and I wanted to communicate with them, and there was no follow up or whatsoever. Several days later they just suddenly suspended my account, again no communication! I highly doubted if the platform itself is ethical throughout the time I was using it, and it turns out to be true to the fact. There is no nothing that makes you feel safe to be around this platform especially the hosting side. I felt not safe all the time regarding what kind of people I will meet, and if I’ll be taken advantage of. There are other better alternative, for sure. Although I am annoyed by what they did to me, at the same time I am glad I can finally get away from this platform which I have been thinking for quite a while. I can finally live my life stress free. Otherwise I would have still been around it like an addiction.