Barbara Jeanne L.
This company automatically charges a…
This company automatically charges a subscription fee without prior notice.
Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Barbara Jeanne L.
This company automatically charges a subscription fee without prior notice.
Consumer
This app did me wrong ,I hosted and showed around ,showed love and respect to 100+ ppl visiting my city ,I had around 30 references all good one and well explained , and they deactivated my account only for silly reason that u give contacts to reach faster with travelers (ig or watssup) wich in most of the cases I recieved from them first as a way to be in touch faster ,and when I was traveling and I needed the app for meeting new people or finding host they decided after almost 3 years of using it to deactivate it and let me down when I also was being a traveler myself… very disspointed I didnt deserve it ,I didnt do wrong to anyone !!!
GGEZ S.
They steal 56 Euros for verification. Don't forget to report them to the customer rights service organisation.
John
I got tricked to verify my profile by this seedy company. They charged me 70USD(!) without the proper autorization to do so. Very questionable way of doing business. They do not abide by eu laws regarding refunds either. This company has changed a lot. Stay away from these THUGS, do not support them at all. Do not even think of leaving your credit card information/details to them. I had to cancel my card after this incident. Legal action will definitely be taken against you if I dont have my money refunded to my card by this week. Like I wrote to you in my email that you now refuse to answer...I have also reported them to a consumer protection organisation.
Nathalie
Nul. J'ai fait une centaine de demandes c'est une arnaque, personne ne répond ou ceux qui répondent refuse, je me demande la fiabilité des avis des membres sur le site pour ceux qui disent avoir reçus xxx invités. Franchement c'est plus simple et moins frustrant de prendre un Booking ou airbnb
Chris
I received an email saying my renewal was coming up, even though I didn’t have an active subscription. I contacted them immediately to ensure I wouldn’t be billed and provided proof of the transaction via a screenshot. Instead of resolving the issue, they delayed responding until the money had already been taken from my account. To make matters worse, I had no option to check my account settings or cancel anything on my end. The way they handled the situation was incredibly unhelpful, and their behavior makes it clear this site has been taken over by scammers. Thankfully, I contacted my bank and managed to get a refund. Their customer service never got back to me—just as other reviews have mentioned. Do not trust this site! These reviews say it all.
farzad F.
Question: Can someone who wrote an inappropriate comment as my host in 2019 and now regrets and realizes his mistake delete that comment?
Camille
Facturent sans vous en demander l'autorisation, 56€ de frais de vérification de la carte bancaire.