CouchsurfingReviews of couchsurfing.com

A big scam! Avoid at any cost Got charged 50$+ for a verification without any consent

purtroppo se potevo dare sotto zero lo davo,confermo quello che dice luca barreca,un rendez vouz di donne e uomini che scroccano e basta,se ti va bene solo ospitalità,altrimenti ci rimetti lo stipendio. couchsurfing invece di stare dalla parte del giusto sta dalla parte di questa gente,e non +è tutto non vi dice che per ospitare stranieri ci vuole la denuncia alla polizia per la legge anti terrorismo,sperate che la polizia non controlla altrimenti passate guai seri,e couchsurfing lo dovrebbe annotare ma non lo fa.

This must be the worst Hospitality app on the planet. They deleted my account for no reason and I had 140 amazing reviews from all over the world. I treated my guests better than a 5-star hotel would They never had to spend a penny on food and I drove them to see all the attractions. I opened another account, paid the annual fee, and within a week after the money cleared they deleted my account again and no refund. They will not communicate with me at all. Absolutely disgusting treatment for someone who is hosting people on their app for free

They literally steal money from users Couchsurfing will trick you into making you pay for a “verification” of your credit card, which you might think is used for the contribution per month of 3$ but they will secretly charge you 60$!! How is that legal??? This is completely illegal and in Europe you are entitled to cancel any subscription within 14-days. Except their “customer service” is AI so they won’t deal with your request for refund. To use a community based organization to steal from people is a scandal and should be made public! I think this deserves a class suit!

Disgusting lunatic thrives. I paid for a full year and they banded me after 3 days without any reason

They misleadingly charge for verification services (£51)!!! The process does not make it clear that you will be charged, making it look like any other verification service where you just provide a CC number. Complete scam.

I recently had an extremely disappointing experience with Couchsurfing’s customer support. After being charged €56 for a verification fee, I requested a refund under EU consumer protection laws, as I did not waive my right to the 14-day “cooling off” period. Despite multiple attempts to communicate, Couchsurfing repeatedly closed my case without any response or resolution. This kind of service is unacceptable and undermines the trust that users place in the platform. Not only was I charged unfairly, but the complete lack of communication from Couchsurfing’s support team leaves me questioning their commitment to customer satisfaction and legal compliance. I have since filed a complaint with the EU consumer agency and would advise other users to be cautious, especially regarding hidden fees and poor customer service.

Had a very bad experience with the front office of couchsurfing.com. They charge you for nothing by trapping you. This is not honest and serious customer care. I recommend: Do not register! There are much better ways to get in touch with local people.