CouchsurfingReviews of couchsurfing.com

The concept is amazing! I've been using it for so many years and have had so many great experiences with amazing people from all over the world: Europe, USA + Hawaii, New Zealand, Asia. A lot of people complain about the price to be verified... but seriously! Nothing in this world is free, and running a huge online network for sure isn't! Personally I think the "entrance fee" keeps out some of the not-wanted scammers and such. But since Airbnb grow big, a lot of CS-hosts have left, so make sure to write a PERSONAL MESSAGE to a few active hosts if you want to up your chances of getting a good place to crash and hopefully some unique experiences with a local :)

Once awesome company cannot be trusted anymore, they basically take your money and delete your account for no reason at all now. I asked them why they, they said I violated terms of use, I have religiously gone through every letter of the terms of use and could not imagine what possible section I could have violated, and guess what, They won't tell you... They just say you did. It has become nothing but an scam fraudulent website if you ask me. Reading the recent reviews I am guessing the genuine owners sold the company during covid and now it is used by a small small group of men use it to meet young women and they just block all other genuine male accounts for absolutely no real reason. And they won't even give you a refund for the subscription or verification. They are just plain ignoring my emails asking for a refund and questions about which terms or conditions they imagine I violated. CRIMINALS!

Very sad what happened to them. I have been using it for maybe 6 years until Corona happened. Then they refused access to the account without payment. I’ve hosted over 50 people. Tried to install an app now. It’s ridiculous they still use corona for money begging. How exactly you got affected? Users were the ones doing the hosting and surfing. It’s been four full years since Corona and you still dare to ask for money from users who were offering their apartments to stay for free 😂

E' una truffa totale. Ho speso 56€ l'anno scorso per sbaglio, cioè ho cliccato un tasto per verificare l'account e mi hanno addebitato quella somma senza che potessi dare il consenso. Qualche giorno fa, a distanza di un anno da quel pagamento, mi hanno addebitato altri 15€ senza alcun preavviso o consenso. Valuto opzioni legali.

This once super nice company became a scam tool. I highly recommend migrate to BeWelcome. See you in some place in the world.

Scam, be aware of this company, they charge you more than 50 EUR for a verification and they will not refund even though you want to cancel your subscription the minutes that follow. I can't believe how this fraud company is not sued yet, and operating normally. I'll definitely take legal action against them.

Don't deal with this disreputable company or if you must, only ever pay with a credit card you are sure will provide you with chargeback services once you realise Couchsurfing has stolen money from you. In my case, they just kept my banking details and continued taking money out of my bank account. I have now stopped future payments with my bank, but because it's not a credit card provider, it cannot recoup the money via chargeback. Couchsurfing 'customer service' is no such thing; they just brazenly deny taking money without authorisation and claim that it's you who has voluntarily made the payment. You cannot escalate an official complaint as they won't tell you what their company's official procedure is.

Verification payment is using scam tactic