CoolibarReviews of coolibar.com

Worst customer service ever. Both the agent and manager were extremely rude. I’ll never buy from them again.

I have ordered numerous shirts and a hat from coolibar online. I ordered a basic white shirt, the same style as the others. On this particular shirt, the sleeves were way to tight, unlike the others, I did wear it, hoping that it might stretch a little. I emailed the company, and they instructed me with a long drawn out process, even wanting the packaging back which I did not have. I might add, these shirts are not cheap. You can order this product, if you have amazon prime, with no shipping cost, and they ship much sooner. I will never order from the web site again.

This company is so bad. Returns are made impossible. They don’t care at all. In today’s world, I have never experienced a worse customer service experience. Beware!!!!!!

. I purchased a bunch of items but two shirts for my husband a size small were so long they could be a dress on him. and a few others items. about 25% of the order. i was trying to retur it back to the Coolibar i contacted the customer service The response was prompt and arrangement was made to return great

Horrible, rude, sarcastic customer service representative. Really???? Their products are good and I’ve been buying for years. The first time I need to make a return because the shirt is stained had a horrible experience. There are other UV protection clothing out there too, you know. Won’t but again from a place who will allow that attitude.

The WORST customer service I've ever encountered. They don't respond. And today "unavailable"

Really "this is your busy season" is the excuse for not refunding my money yet? Come on people get your act together. I trusted you with my hard earned money but never again. People do not waste your time. with this company. The girl was just plain rude with no apologies whatsoever. Just "This is our busy season" I need my money back. Do your job people and do not bank my money

1. Poor customer service. 2. Never accommodate a customer. 3. Do not buy from them: overprice, very long and difficult to return, if item is not in stock- never help with another order- you have to buy again and pay shipping again. 4. Do not patronize.