CoolibarReviews of coolibar.com

Great fit, comfortable, washing is easy and dries quickly.

Love their suntech shirts. They fit great and allow me the chance to go outside. I have an autoimmune disease that doesn't allow me to spend time in the sun. This shirt allows me time to be outside in the sun for brief periods. I think I own every color. They are great shirts for anyone with sun issues or wants to limit sun exposure They changed my life.

Good product good delivery

I Love the quality of the two tops and not to mention, the discount too. Thank you, Coolibar!

Terrible customer service! The hat does not sit smooth in your head. It puckers and looks awful! I will not purchase from the company again as they do not care about their buyers!

I returned two items in an order of five items. One of the items I returned was in a package marked with the correct label but contained something other than the clothing I ordered. The sun hat was too loosely woven and allowed the sun to hit my skin. It was not 50+ plus spf as advertised. Still they made me pay postage to return it. After phone calls and emails, I spoke with Appolonio, who sent the return label. I mailed the two items back. After not hearing from Coolibar, I finally got hold of customer service and again spoke with Appolonio who confirmed they had received the return and said that he was refunding the money for those two items. Coolibar sent me an email stating that they had refunded me for the two items, but they refunded me $39.57 for a hat that costs $45.00 plus tax. That was in June, yet it is September and I haven't received my refund yet. It should have been credited back to my card but was not. How long does take to get a refund from this company and why can't you get an accurate refund amount? It has been such a long process and headache, which should not happen with online businesses. This is the worst company I've ever had to deal with for an online purchase.

Ordered shirt for Birthday present and it never arrived. Said it was delivered but it wasn’t. Poor customer service!

I'm back with another review of this absolutely terrible customer service experience. DO NOT BUY FROM COOLIBAR - IF YOU DO, YOU ONLY HAVE YOURSELF TO BLAME, YOU HAVE BEEN WARNED. I SURE AS HELL WILL NEVER BUY ANYTHING FROM THEM AGAIN. After going nowhere with the AI bots and non answered calls and chats, I posted a scathing review here on Trust Pilot - that is what it took to get a response from COOLIBAR - after "sincerely" apologizing, whoever wrote this response assured my that my order was being sent out the following day. Well guess what? It was not sent out the next day or the day after and of course no communication whatsoever from these idiots to explain why that did not happen. What is going on there? I bought clothes from them in the past and was always happy with the product and the service. This is no way to run a business. Again, my inbox is filled with emails to buy, how about doing the next step - sending the stuff out?